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Test Center Administrator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Pittsburgh

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

We are looking for a dedicated and detail-oriented Test Center Administrator to join our team in Pittsburgh, Pennsylvania. In this role, you will play a key part in ensuring a secure and well-organized testing environment for candidates. This is a long-term contract position, offering part-time hours with a flexible schedule, including availability on Saturdays and occasional evenings.

Job Responsibility:

  • Greet examinees, verify identification, and ensure everyone feels welcomed and supported
  • Conduct security checks, including the use of wands, to maintain a safe and compliant testing environment
  • Monitor candidates throughout the testing process to ensure a fair and uninterrupted experience
  • Address and resolve candidate concerns promptly and courteously
  • Safeguard testing materials and ensure the integrity of the test center at all times
  • Prepare detailed reports to document any incidents or issues that arise during testing
  • Perform administrative tasks such as scanning documents and maintaining candidate records
  • Maintain and troubleshoot computer systems and equipment within the test center
  • Escort candidates to and from the testing room as required, ensuring smooth operations
  • Represent the organization’s values by delivering exceptional customer service

Requirements:

  • High school diploma or equivalent is required
  • college experience is a plus
  • At least one year of in-person customer service experience, such as in retail, hospitality, or a call center, is essential
  • Strong ability to communicate effectively and professionally with candidates and team members
  • Proficiency in using Windows-based applications, including Office and Outlook
  • Capable of multitasking and handling small tools for equipment setup or shipping tasks
  • Must be able to bend, stoop, and lift up to 40 pounds as part of the role
  • Comfortable remaining stationary for extended periods and moving through the test room regularly
  • Strong attention to detail and ability to write accurate reports and correspondence
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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