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The Territory Sales Manager (TSM) is responsible for driving sales growth across the West Coast of Scotland. This role involves managing existing customer accounts, identifying new business opportunities, building strong client relationships, and ensuring the achievement of sales targets. Acting as the face of the business within the region, the TSM plays a key role in expanding market share and delivering excellent customer service.
Job Responsibility
Use market insight (Barbour ABI etc.) to understand local industry developments, market trends and customer needs. Stay abreast of and respond to competitor market positioning ensuring that Breedon are at the forefront of customer decision making
Proactively develop campaigns which enable acquisition of new accounts & build a pipeline of opportunities which grow the sales and EBIT of the area you support, identify & generate leads, target & acquire new accounts, revive dormant accounts, optimise live accounts
Build customer account plans which optimise sales and profitability whilst ensuring time is utilised efficiently
Effectively onboard new customers
Effectively manage the transition of customer sales enquiries to Internals Sales Representatives providing accurate information to enable it
coordinate with colleagues servicing the same account to ensure consistent service and information provision
Lead account reviews with customers to effectively maintain and build existing relationships, proactively review customer NPS feedback and identify areas of opportunity for improvement
Working with Operations, Distribution and Transport Teams, support resolution of issues ensuring customers’ expectations are met and relationships maintained
Effectively communicate price changes, the rationale and impact
Forecast and track performance against agreed expectations. Provide insight and updates on performance within your territory
Regularly review progress against major accountabilities with a quarterly formal review
Requirements
Experience operating in a proactive sales, lead generation and account management role
A self-starter who is commercially focused and responds appropriately on your own to improve outcomes and process’s and assumes responsibility for your own performance
You like a challenge and feel confident building relationships with customers and colleagues alike
You’ll enjoy travelling and understanding the differences between sites, locations, products, and history to use this insight to support delivery of our strategic objectives
You’ll enjoy managing competing priorities and a dynamic work environment
You relish the opportunity to build relationships with new customers and give Breedon the best chance of supporting our customers
You have a natural curiosity in others and like to continuously learn about our products and services
Highly effective communicator and facilitator, able to collaborate across teams and levels
Ability to develop strong and lasting customer relationships & value-added solutions
Strong organisational and multitasking skills
Proficient in MS Office (Word, Excel and Powerpoint) Word and experience with CRM software
Strong verbal and written communication
Attention to detail and a right first time attitude
What we offer
A tailored, competitive salary
Company Pension Scheme
33 days annual leave, inclusive of bank holidays
Share Saver Scheme participation
Company Life Assurance Scheme
Access to our Employee Assistance Programme for health and wellbeing support
Discounts on a wide range of products through our employee benefits platform
Broad learning opportunities and career progression pathways