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As a Sales Associate, you will be responsible for driving sales for a territory of KidStrong centers. In this critical position, the Sales Associate must demonstrate a deep understanding of the KidStrong brand and curriculum in order to meet and exceed sales goals with a commission bonus structure in place. The Sales Associate must have a laser focus on meeting and exceeding numbers and be obsessed with lead generation and follow up. Flawless maintenance of company generated leads is a must. Dedication to building the lead pipeline through community engagement and self-generated partnerships is required. The Sales Associate must execute sound communication with the centers they support in order to ensure observations, trials, and new members receive a world-class experience when starting their KidStrong journey. Exceptional Sales Associate will maintain great relationships with families they enroll in order to drive retention and to serve as an ongoing source of referrals.
Job Responsibility
Drive membership sales through high-volume outbound phone calls on inbound leads (200+ calls/day is a typical outbound phone sales effort)
Properly manages and exceeds all KidStrong sales and operational budgets
Oversee the sales process and systems
Work closely with Operations Associate on seamless process for observations, trials, and enrollments
Respond and follow through in a timely manner with all KidStrong corporate/owner requests and client/ lead requests
Provide and maintain the highest level of customer service beyond the sale to protect brand integrity
Create and implement quarterly community engagement plans to drive lead generation and support brand awareness
Proactively source partnerships and corporate sales opportunities
Attend team meetings as required and support center level initiatives
Trained and certified as a Coach to understand the monthly programing by being able to coach 1 class a week and on call per operational need to coach class
Attend offsite community / marketing events 3 times a month.
Requirements
Prior experience in outbound phone sales is strongly preferred (200+ calls/day is a typical outbound phone sales effort)
Strong sales mentality and comfortability with outbound sales efforts
Demonstrated urgency during promotional cycles to maximize return on ad spend
Excellent verbal and written communication skills
Entrepreneurial spirit with open, participative leadership style and drive for excellence
Strong work ethic, integrity, and professional demeanor
Practical work experience using Microsoft and Google Products
Prior CRM experience is strongly preferred
2+ years of experience in health, fitness, or hospitality sales is strongly preferred, but not required.
Nice to have
Prior experience in outbound phone sales
Prior CRM experience
2+ years of experience in health, fitness, or hospitality sales
Experience with GloFox, Podium Messenger, HubSpot, Google Sheets/Docs/Slides, and autodialer systems