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As the Local Market Territory Performance Manager, you will develop and execute short- and long-term strategies to drive sales growth, market share, and operational performance across a defined territory. You will be responsible for overseeing daily operations, supporting and developing operators and dealers, and ensuring customer service and quality standards are consistently met. In this role, you will manage profit and loss performance, sales execution, fleet utilization, and operational effectiveness across assigned Avis and Budget Local Market locations. You will also promote the brands within local communities, support dealer development, and identify opportunities to improve revenue, ancillary sales, and customer satisfaction.
Job Responsibility:
Manages and improves the operational and revenue performance of assigned Local Market locations
Grows the territory by continually prospecting new dealers, agent operators and local business opportunities/customer acquisitions through sales calls
Participates in sales blitzes, trade shows, chamber of commerce functions and other local events to strengthen the brand awareness in the marketplace
Motivates, coaches and supports operators/dealers to increase inside and outside sales, revenue and profitability
Operates as a liaison between dealers/operators/dealerships/company management regarding operational, financial and inventory concerns
Audits agency operators' performance through agency contact reports and dealer performance through standard dealer performance reviews
Visits all locations on a regular basis
Completes all necessary paperwork, monthly reports, competitive information sheets, contracts, business correspondence itineraries, customer complaints, call reports, expense reports, etc. accurately and timely
Perform other duties as assigned
Requirements:
Bachelor's Degree or equivalent working experience
Minimum 2 years' experience in sales, marketing, inventory management, territory management, field maintenance, and/or field operations, particularly in a transportation related field
Valid Driver's License and good driving record
Demonstrated sales ability
Ability to manage a multi-site environment
Strong written and verbal communication skills
Ability to influence others to increase performance levels
Position requires strong time-management, organizational and analytical skills, resourcefulness, motivation, strong business acumen and the ability to self-manage
Strong team-building skills and ability to motivate team to continuously improve performance
Proficient Computer skills, Strong Microsoft Word, Excel and Power Point skills
Nice to have:
Training experience is a plus
Prior experience working with operations performance software a plus
What we offer:
Paid time off
401K retirement plan with company-matched contributions
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages
Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
Employee discounts, including discounted prices on purchase of Avis / Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more