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ACE Hardware Logo ACE Hardware · Sales

Territory Manager

United States, Syracuse 85000.00 - 95000.00 USD / Year · Job Posted January 26, 2026
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Job Description

Emery Jensen is a subsidiary of Ace Hardware Corporation that sells and distributes hard-line products to independent Pro/Lumber, Paint, Hardware, and E-retailer customer segments. Our team is currently looking for a Territory Manager who will be responsible for growing profitable sales with current and new Emery Jensen customers in, Central New York. We are seeking a motivated Territory Manager with a desire to grow into a leadership position and guide a team to success.

Job Responsibility

  • Deliver annual sales and profit objectives by developing a strategic sales plan that engages retailers and will increase the Emery Jensen customer base within a defined geographic territory
  • Represent Emery Jensen both professionally and ethically in all day to day activities
  • Develop and foster strong business relationships with key decision makers to grow the overall Emery Jensen business
  • Organize and prioritize weekly customer sales routes and calls to meet Emery Jensen goals and objectives
  • Effectively communicate with the Emery Jensen Leadership Team with both successes as well as challenges to gain insight and support in achieving Emery Jensen goals and objectives
  • Effectively communicate with the internal Sales Support Team, the Care Center and other internal business partners to resolve customer issues and questions in a timely manner
  • Collaborate and communicate with Emery Jensen team members to share ideas and sales successes to help in achieving goals and objectives
  • Displays sound judgement in relation to expenses (travel and entertainment, cars, etc.)
  • Focused on growing sales through weekly warehouse orders, convention sales opportunities, drop-ship programs, and other promotional programs
  • Analyze each retailer and develop specific sales strategies and solutions based on customer needs, while meeting Emery Jensen objectives
  • Manage the customer relationships and will be the liaison between the customer and Emery Jensen
  • Attend industry related trade shows, such as, but not limited to, The National Hardware Show, The IGC Show and other industry related events.

Requirements

  • 5 years of Business to Business sales experience preferred
  • Hardware sales experience a plus
  • Excellent listening and negotiating skills
  • Excellent verbal and written communication skills
  • Strong strategic thinking abilities with an emphasis on developing a sales growth plan and the ability to ensure implementation
  • Proven ability to manage multiple projects and opportunities
  • Proficiency in Microsoft Office programs, specifically Word, Excel and PowerPoint
  • Extensive travel required including overnight travel
  • Valid driver’s license required
  • BA/BS degree or equivalent preferred
  • Ability to sit in a car for a long duration, stand, climb a ladder and lift at least 50 pounds
  • Road warrior (at minimum 3 days per week by plane or car)
  • Preferred residence in the Utica, Watertown, Syracuse & Central New York area.

Nice to have

  • Hardware sales experience a plus
  • Eager to take the next step into people leadership
  • hungry for growth

What we offer

  • Incentive opportunities
  • Generous 401(k) retirement savings plan with a fully vested matching contribution the first year and annual discretionary contribution
  • Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
  • 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
  • Annual Ace Cares Week
  • 20 hours off work per year to volunteer at an organization of your choice
  • Opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
  • On-site classes, facilitator-led courses, and a generous tuition assistance program
  • Performance management approach that goes beyond the typical annual review
  • Frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
  • Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more
  • Employee discounts on the products we sell, travel, fitness, computers and thousands more
  • Birth/Adoption bonding paid time off
  • Adoption cost reimbursement
  • Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
  • Identity theft protection
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