Territory Manager Job at Acadia Healthcare (Richmond)

Job Description

Territory Managers are responsible for connecting and building trust within their respective healthcare communities as reliable resources for behavioral health treatment placement across a vast network of facilities and resources, ranging from addiction and co-occurring disorders to trauma, mood/anxiety, disordered eating, and complex pain. You will bring hope and guidance to those struggling with these issues by collaborating with other professionals in the mental health and addictions community and through liaising with family members to find individualized levels of care within their local, regional and national system of providers.

Job Responsibility

Identify decision makers in the target markets and reach out to establish relationships within the behavioral healthcare company
Complete face-to-face meetings with decision makers to understand customer’s needs and identify/eliminate obstacles to securing partnerships for Acadia services
Strategically develop and execute quarterly and annual performance objectives for the target market
Plan and route activity and meetings in target market
Attend and participate in conferences where opportunity exists to market Acadia services
Plan and attend facility tours, professional weekends and facility events for decision makers in the target market
Plan and facilitate networking events to include breakfasts, lunches, and dinners
Plan and facilitate in-service meetings
Plan and execute presentations, customize them to the target audience and present in meetings geared to creating an awareness of Acadia services
Negotiate and secure contracts
Respond immediately to service and referral inquiries
Manage the referral from receipt to securing communication from facilities through to admission
Serve as a liaison in communicating with referral source, Acadia program and referral to walk through the admission process, secure information and address any concerns that arise in the process
Manage referrals and referral source information in contact base
Document meaningful activity related to decision makers in target market in contact database
Attend and participate in national calls and weekly team calls
Plan and attend individual site visits to program portfolio
Participate in Quarterly field ride with Director of Business Development
Manage expenses and company credit card tasks as designated by administrator

Requirements

Experience in consultative sales in behavioral healthcare, substance abuse, or related field preferred
Self-motivation, organization and a passion to help are a must. A hunter with a proven history of top ranking in past positions with a highly energetic and focused sales personality
Experience in finding prospective new referents, soliciting new business and closing on sales opportunities
Proven track record of cold calling, outbound sales and CRM records management is required
75% local travel with ability to travel out of state overnight quarterly
Knowledge of office administration procedures with the ability to operate most standard office equipment
Computer skills including Microsoft Office
Word, Excel, and PowerPoint
Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality
Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels
both internal and external
Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes

Nice to have

Bachelor’s degree with experience in consultative sales and/or clinical training in behavioral healthcare, substance abuse, or related field
Experience in consultative sales in behavioral healthcare, substance abuse, or related field

What we offer

Competitive Base Salary commensurate with experience
Uncapped Quarterly Incentive
Comprehensive Medical, Dental, and Vision Insurance
401(k) Plan with Company Match
Paid Time Off (PTO) and recognized holidays
Company-paid Basic Life and AD&D Insurance
Employee Assistance Program (EAP) and mental wellness resources
Opportunities for professional growth and advancement within Acadia’s nationwide network

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Territory Manager

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