Territory Manager

• Manage the Business relationship, within a geographic area, with Puma Energy’s Retail Business Partners and Retail Service Station Managers, dispensing business advice to maximize profitable returns for both Puma Energy and the Retail Business Partners
• Responsible for ensuring the performance of stations against sales and profit targets and associated KPI’s
• Accountable for the delivery of the Puma Energy station and Retail Business Partners P&Ls
• Works with Retail Business Partners and Station Managers to collaboratively develop current financial year and 5-year business plans to sustain and grow the profitable future of the station
• Analyze P&L by item to identify income or cost levers to improve the performance of each station
• Identify the income, cost and working capital levers to improve the performance of each station
• Closely follow the implementation of these levers
• Implement Non-Fuel Retail (NFR) business plan for stations
• Data analysis for decision making to improve business performance
• Create the conditions with Retail Business Partners and Station Managers that will put the customers at the heart of everything that they do
• Ensure all stations within the geographical portfolio are compliant to the defined minimum Retail Service and Standards
• Ensure professional implementation of Puma’s Retail Customer and Retail Business Partners Value propositions
• Ensure all contracts are up to date and licenses to operate are current
• Maintain the legal register and ensure all renewals are timeously exercised
• Ensure all stations within the geographical portfolio are compliant to Retail Policies and HSSE Standards
• Ensure that the stations always have the highest level of Puma marketing activities implemented, e.g.: promotions are current, well understood and are implemented as per the brief, offers, and Loyalty programs (e.g Puma PRIS Loyalty Program)
• Ensure Station staff are fully engaged on station targets and they get feedback from the Retail Business Partner or Station Manager in a structure and professional way of their performance
• Ensure staff perform at the required level, are recognized and rewarded as per agreed programs

• Degree in Marketing/Sales, Business Administration, Engineering or related field
• Post graduate degree in Business Administration or similar field is preferred
• Minimum 5 years of experience in similar positions or relevant role
• Extensive downstream retail experience
• Proven record of good project management skills
• Solid downstream business knowledge
• Fluent in local business language
• Team Coaching
• Organisation / Priority Management
• Problem solving
• Effective Communication
• Customer Relationship Management
• Partnership Network development and planning
• Stock control and management
• Assessing risks in the workplace
• Identify and understand customer's needs
• Result oriented
• Commercial negotiation

Post graduate degree in Business Administration or similar field is preferred

• Work with a global energy leader
• Be part of a high-performance retail team
• Competitive benefits & career growth opportunities