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Territory Business Manager, Service (Cleveland Territory)

United States, Cleveland Employment contract 60000.00 - 82500.00 USD / Year · Job Posted June 14, 2026
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Job Description

As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams.

Job Responsibility

  • Actively identify new profitable revenue growth opportunities and drive toward timely closure
  • Strengthen customer relationships throughout all levels and departments in order to maintain and grow current revenue base
  • Develop and implement a comprehensive sales targeting plan to achieve a dynamic sales funnel in order facilitate growth expectations within assigned territory
  • Use CRM (SalesForce.com) daily, to document and manage the sales funnel, maintain customer contact data including and meeting notes and sales progression
  • Responsible for driving profitable sales growth of all service solutions to include long term service agreements, repair services, and OEM parts
  • Demonstrate an effective understanding of competitive action in the assigned territory and work to develop a plan to address problem areas
  • Prepare, analyze and develop an overall solution for new sales. Draw on resources to ensure profitability of proposals and implementation plans. Conduct negotiations with the health care providers to finalize sales
  • Work collaboratively with other sales contributors, service, and corporate partners to ensure high levels of customer satisfaction
  • Facilitate the inventory and assessment of customer-owned equipment prior to implementing service agreements
  • Maintain individual industry regulatory knowledge as well as technical product knowledge in order to support customer education
  • Strong understanding of the solutions selling process
  • Ability to build successful high-level relationships
  • Confirmed influencing skills - adept at ability to understand the needs of, and influence, personnel ranging from nurses to C-level decision makers
  • Variable travel (from 50% up to 75%)

Requirements

  • Strong understanding of the solutions selling process
  • Ability to build successful high-level relationships
  • Strong planning, organization, and communication skills
  • Proven influencing skills - adept at ability to understand the needs of, and influence, personnel ranging from nurses to C-level decision makers
  • Demonstrated analytical skills to effectively track sales activity, develop sales plans, understand local market competitive trends, and complete the analysis of sales deals
  • Applicants must be authorized to work for any employer in the U.S.
  • We are unable to sponsor or take over sponsorship of an employment visa at this time

What we offer

  • Support for Parents
  • Continuing Education/ Professional Development
  • Employee Heath & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
  • Flexible Spending Accounts
  • Educational assistance programs
  • Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service
  • Family and medical leaves of absence
  • Paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Childcare benefits

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