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We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Our business is about being there for people in need.
Job Responsibility:
Ensure each field role (RSC, DSC, Associate) understands and executes the Territory’s Asset Management strategy
Have regular communication with MKDs/RSCs/DSCs/Associates to ensure understanding of the strategy and their role in execution
Monitor sales activity vs. results and communicate opportunities for improvement
Distribute opportunity to include upcoming open enrollments, leading/lagging indicator metrics, etc.
Distribute OE Plans to DSCs 90-120 days in advance of the effective date
distribute leading indicator reports weekly, lagging reports monthly
Review leading indicator reports weekly, lagging indicator reports monthly and provide insight into opportunity
Conduct regular calls with MKDs/RSCs/DSCs to ensure leading indicator coordinator meetings/veteran training
Attend MIPS each month ensuring to rotate monthly
provide insight and recommendations to enrollment barriers
Attend DSC/Associate monthly coaching meetings to highlight specific enrollment barriers and provide suggestions
Coach each level on how to remove open enrollment barriers through the use of HQ initiatives, account level strategies, product offerings, VAS, enrollment platforms, etc.
Serves as a subject matter expert in the design and development of associate and coordinator training materials related to account set-up, post enrollment excellence, account servicing, and open enrollment
Monitors and evaluates training programs, processes, and/or practices for quality and effectiveness
facilitates workshops/training programs for the field force
Conducts train-the-trainer sessions
Monitors market segments for sales patterns and other pertinent performance data
develops and maintains metrics by analyzing sales and performance statistics, sales contest & campaigns
maintains a database of the information
Participate in national, territory, and market meetings, trade shows, special events, seminars, etc.
Stay abreast of industry-related trends and prepare summaries of important trends for management use
Serves as a liaison/resource between the territory and WWHQ to troubleshoot issues both in the field and from headquarters for resolution prior to escalation of a concern
gathers asset management data for the territory and provides strategy changes
Requirements:
Bachelor's Degree in Business Administration or a related field
Four or more years of job-related experience
Knowledge of the insurance industry with specific focus on Aflac’s sales force hierarchy, internal operations, systems, terminology, and business procedures
Microsoft Word, Microsoft Excel and PowerPoint: Intermediate
Excellent problem-solving, analytical, and presentation skills combined with a high degree of creative thinking
Ability to effectively interact with cross functional teams
Knowledge of Aflac’s products and procedures, policy data, benefit plans, company terminology, and field force
Strong project-planning and management skills, including cost benefit analysis
In-depth knowledge of Aflac’s organizational and functional operating structure
What we offer:
Medical, dental, and vision coverage
Prescription drug coverage
Health care flexible spending
Dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)