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The Terminal Control Coordinator reports to the Chief Dispatcher and is responsible for supporting the Operations Control Centre (OCC) in the provision of Terminal Operations Control to all Air North, Yukon’s Airline flights. Utilizing computer software for all Company flights, the incumbent formulates and issues Load Plans, as well as calculates and issues Weight & Balance forms on behalf of the PIC (Pilot in-Command). They also operate as a critical communication coordinator between Terminal personnel (Ramp & Passenger Service Agent), the Commercial Operations Controller and Pilot-in-Command.
Job Responsibility:
Calculate and issue Load Plans
Provide immediate administrative support to the Flight Dispatcher if an activation of Emergency Response occurs
Coordinate with different teams for loading/unloading status, security issues, enplaning/deplaning, parking positions
Maintaining situation awareness of Company grounded aircraft
Communicating flight arrival times to other departments
Confirming requirements for de-ice requirements
Communicating with fuelers regarding fuel required for the aircraft
Communicating service requests with our Charters department
Communicate/collaborate Irregular Operations (IROP) plans to other departments
Timely entry of flight movements into internal systems and issuing movement reports via email
Support overall coordination for flight crew, flight attendants, maintenance, and scheduling to ensure the overall smooth operation of the fleet
Requirements:
Grade 12 High School diploma or equivalent
Must be able to obtain Restricted Operators Certificate – Aeronautical (ROC-A)
Must be a Canadian Citizen, Permanent Resident or show proof of right to work in Canada
WHIMIS & DG certificate or complete applicable company training
Excellent computer skills and aptitude with data entry software programs
A high degree of motivation to work in a dynamic, fast-paced and ever-changing environment
Ability to work well independently and alongside varying teams
Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Excellent oral and written communication skills
Able to identify potential risks and formulate an effective strategy to mitigate risk or prevent issues from occurring
Nice to have:
Previous airline flight operations experience considered an asset
What we offer:
Flight benefits – international and domestic for you and your family
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