Tennis Maintenance

POSITION SUMMARY: Schedule individual and group tennis lessons and clinics. Make tennis court reservations by writing in guest name on schedule. Provide information to guests about available recreation facilities, activities, lessons, and equipment. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Arrange tennis matches for guests without partners. Register and schedule guests for activities by recording information using the appropriate method. Encourage and recruit guests to participate in recreation activities. Process payments for rental equipment, recreation activities, facility rentals, or retail sales by applying charges to guest rooms or handling cash and credit card payments using appropriate system. Report accidents, injuries, and unsafe work conditions to manager. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.