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Tennis Center Customer Service Rep

United States, Sapphire · Job Posted June 28, 2026
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Job Description

We are seeking a friendly and customer-oriented Tennis Center Customer Service Representative to join our team. The Customer Service Rep will be responsible for providing exceptional service to our tennis center members and guests, answering inquiries, handling requests, and ensuring a positive experience for all.

Job Responsibility

  • Greeting and assisting tennis center members and guests in a courteous and professional manner
  • Responding to inquiries via phone, email, or in person regarding tennis center services, programs, and membership
  • Processing reservations for tennis courts, lessons, and clinics
  • Handling payments and ensuring accurate processing of transactions
  • Assisting with equipment rentals and sales
  • Maintaining cleanliness and organization of the tennis center facilities
  • Providing information on tennis center events, promotions, and policies
  • Resolving customer complaints or issues in a timely and effective manner

Requirements

  • High school diploma or equivalent
  • Prior customer service experience, preferably in a sports or recreation environment
  • Knowledge of tennis or other racquet sports is a plus
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Proficiency in basic computer skills
  • Ability to work effectively in a team environment
  • Willingness to work flexible hours, including evenings and weekends

Nice to have

Knowledge of tennis or other racquet sports is a plus

What we offer

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Discounted Resort Stays
  • Paid Time Off
  • Life Insurance
  • Long-Term Disability
  • Professional Development
  • Competitive Compensation
  • Rapid Growth
  • Corporate Discounts
  • Exclusive Member Deals

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