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Tenant Services Administrator

United States, Falls Church · Job Posted May 26, 2026
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Job Description

We are seeking a Tenant Services Administrator to support day-to-day tenant operations and deliver a high level of service. This contract opportunity is well suited for someone with strong customer service skills, property administration experience, and hands-on knowledge of Yardi and Nexus. In this role, you will assist with invoicing, tenant communication, lease coordination, and reporting, while providing responsive and detail-focused support. This position is onsite Monday to Friday.

Job Responsibility

  • Manage invoicing and support accounts-related administrative tasks
  • Utilize Yardi and Nexus software systems for daily property management operations
  • Provide administrative support within property management, including addressing and resolving tenant issues
  • Support operations within a commercial property or building environment
  • Maintain accurate records and complete tasks using property management software
  • Communicate professionally and effectively with tenants, vendors, and internal teams
  • Handle multiple priorities in a fast-paced environment while maintaining strong attention to detail
  • Assist with property inspections and coordinate with maintenance staff on service requests and building needs
  • Support lease administration duties, including documentation and tracking key lease information
  • Assist with tenant move-ins and move-outs, ensuring a smooth and organized process

Requirements

  • 3+ years of experience working within property management and handling tenant issues
  • Prior property management experience in a commercial building environment
  • Prior experience managing invoicing
  • Experience using Yardi and Nexus software systems
  • Proficiency with property management software
  • Strong communication skills
  • Ability to effectively multitask
  • Experience conducting property inspections, coordinating with maintenance staff, and assisting with lease administration
  • Ability to support tenant move-ins and move-outs

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan

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