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Tenant Management Manager

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IKEA

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Location:
Malaysia, Petaling Jaya

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Category:
Real Estate

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Tenant Management Manager position at IPC Shopping Centre, a family-friendly shopping destination in Damansara. The role involves managing relationships with business partners and tenants, developing the centre's retail offering, and driving profitability through effective tenant management and strategic planning.

Job Responsibility:

  • Manage day-to-day relationship with business partners and tenants
  • Build long-term and sustainable relationships
  • Be key point of contact for commercial related topics
  • Jointly develop and implement Centre's offer development
  • Responsible for budgeting and forecasting on income & profitability
  • Deliver income goals of Casual Leasing
  • Active engagement with tenants to improve business performance
  • Plan and execute Vacancy Strategy
  • Recommend changes towards policies and procedures
  • Update and maintain comprehensive tenant database
  • Analyse market changes and competition development
  • Initiate and lead partners and tenants' engagement events
  • Develop & implement relevant market & consumers surveys
  • Active collaborations with supporting Departments
  • Lead and support Tenant Coordination & Fit-Out team
  • Plan, develop, lead and support in project scopes

Requirements:

  • Diploma/Degree in Property Management, Estate Management, Business Administration, Marketing, Commerce or equivalent
  • At least 5 years of experience in commercial or retail property Leasing, tenants' management/coordination and/or Marketing
  • Excellent communication, negotiation and interpersonal skills
  • Excellent verbal and written in English and Bahasa Malaysia
  • Knowledge on how retail operates, deals making, tenant's needs, including merchandising and store concepts and brand evaluation
  • Innovative thinking, knowing of market benchmarking and trends of tenant fit out
  • In-depth understanding of office management procedures and departmental and legal policies
  • Familiarity with financial and facilities management principles

Additional Information:

Job Posted:
October 29, 2025

Expiration:
December 05, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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