CrawlJobs Logo

Tenant Experience Coordinator

lulafit.com Logo

lulafit

Location Icon

Location:
United States , San Francisco

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

100000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

Your mission is to execute a luxury hospitality program at an inspiring, Class A office building downtown, specifically on the building's signature amenity floor. You’ll provide concierge-level service to tenants in your building and partner with your Tenant Experience Director on initiatives and community events that activate the brand-new spaces on the amenity floor.

Job Responsibility:

  • Execute a luxury hospitality program at an inspiring, Class A office building downtown, specifically on the building's signature amenity floor
  • Provide concierge-level service to tenants
  • Partner with Tenant Experience Director on initiatives and community events
  • Create a five-star, service-rich environment
  • Achieve a 90% satisfaction rate from tenant feedback surveys
  • Learn and anticipate tenant needs and preferences
  • Maintain pristine common areas
  • Complete all operational checklists
  • Achieve a 100% passing rate of weekly walk-through evaluations
  • Oversee daily operations, cleanliness, and the TopBrewer system's readiness for the coffee program
  • Manage inventory and timely reordering
  • Complete all required cleaning and sanitization tasks
  • Monitor machine performance
  • Own all aspects of conference room bookings
  • Provide catering or other special touches for bookings
  • Ensure proper setup and teardown of all spaces
  • Ensure a 90% conference room satisfaction rate
  • Maintain monthly conference room revenue within 15% of your site’s goal
  • Support Tenant Experience Director in executing curated programming and maintaining local vendor partnerships
  • Drive tenant event participation, achieving 75% of expected attendance for all events
  • Provide the highest level of customer service to each event guest
  • Partner closely with the Marketing team to ensure branding is aligned

Requirements:

  • 2+ years of experience in event coordination, community engagement, and/or hospitality
  • Experience in a luxury hotel, co-working company, or corporate meeting and event planning
  • Experience in high-touch roles in forward-thinking, customer-centric environments such as Industrious, Marriott, or The Ritz-Carlton
  • Tech-savvy
  • Ability to manage two email inboxes daily (Outlook and GSuite)
  • Ability to operate property apps, survey platforms, marketing template platforms, invoicing systems, and more
  • Stay current with trends and have a finger on the pulse of the local luxury community and hospitality market
  • Obsessively customer-centric + a servant leader
  • A resourceful entrepreneur energized by making your mark
  • A hyper-organized ball juggler
  • Results-driven
  • Creative and innovative mindset
What we offer:
  • FREE employee-only medical coverage under one of our plans
  • FREE short-term disability
  • FREE life insurance coverage
  • 4% employer match with our 401(k)
  • Up to $4k annual bonus for top performance

Additional Information:

Job Posted:
December 10, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
lulafit - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Tenant Experience Coordinator

Property Administrator

Short-term contract employment opportunity for a Property Administrator in New Y...
Location
Location
United States , New York
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficiency with Microsoft Office tools
  • Salesforce experience
  • Interpersonal + Communications skills
  • Nonprofit/Startup
  • Proven ability to manage multiple priorities and deadlines in a fast-paced, deadline-driven environment
  • Familiarity with NYC Housing + Voucher market
  • Strong analytical and problem-solving skills
  • Experience working with vulnerable populations
  • Strong organizational skills with attention to detail to manage workflows and coordinate with vendors and landlords
  • Experience in procurement
Job Responsibility
Job Responsibility
  • Oversee the complete repair process and ensure timely progress, by scheduling inspections for completed repairs and facilitating unit access through key collection and lockbox setup
  • Collaborate with landlords and vendors to guarantee that repairs meet inspection standards and comply with requirements
  • Keep track of all activities and costs related to repairs in Salesforce, ensuring entries are accurate and timely
  • Provide clear and prompt updates on repair progress to internal teams to ensure smooth handoffs and alignment
  • Document completed repairs through photos, videos, and notes to support compliance and reporting
  • Source and maintain relationships with vendors, giving priority to Minority and Women-Owned Business Enterprises (M/WBE)
  • Guarantee data integrity and accuracy across all tracking systems
  • Preserve confidential tenant and landlord files within our database
  • Display adaptability by supporting various departmental needs
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right

Senior Property Manager

The Sr. Property Manager is responsible for the oversight of the Property Manage...
Location
Location
United States , Seattle
Salary
Salary:
Not provided
urbanrengroup.com Logo
Urban Renaissance Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years’ experience full-time experience managing a portfolio of commercial office properties and coaching property management professionals
  • Experience with budgeting, reconciliations, and other significant operational issues such as operational emergencies and building renovation
  • Proficient in Yardi (or equivalent platform, such as MRI), MS Word, Excel, Outlook, Teams, and Zoom
  • Demonstrates professionalism in every aspect of work performance, including positive, enthusiastic attitude
  • Adept at becoming quickly proficient in a variety RE Tech platforms and software systems
  • Experience with large anchor tenants
  • Effective business writing skills
  • Excellent organizational and communication skills
  • Team leadership/mentorship with a motivating approach
  • Proven history in the completion of an annual operating budget and five-year Capital Plan
Job Responsibility
Job Responsibility
  • Oversight of the Property Management Team and the completion of operations, tenant relations, leasing and financial responsibilities
  • Provide excellent tenant service through regular personal contact
  • Ensure the Operations Team is responding in a timely and efficient manner to all tenant concerns
  • Initiate contact with new tenants to coordinate move-in process
  • Distribute security and emergency response plans to tenants
  • Ensure all special and/or operational events at the building are completed per established schedule
  • Coordinate activities required to effectively and efficiently manage the annual Operations and Capital Plan
  • Contracting with third party vendors to maintain building equipment and systems
  • Administer contracts in accordance with The Company’s and/or Owner’s specifications
  • Complete contract bid projects meeting all deadlines
What we offer
What we offer
  • Comprehensive medical, dental and vision benefits
  • Prescription program
  • Generous paid time off
  • Maternity/Paternity programs
  • Employee assistance program
  • Team events
  • Cafe room for coffee and collaboration
  • Management 1:1s, open forums
  • Workshops and training
  • Personal learning and development
  • Fulltime
Read More
Arrow Right

Tenant Coordination Executive

The main point of contact between the Landlord, tenants, tenant designers, and t...
Location
Location
Malaysia , Johor Bahru
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Diploma/Degree in Architectural/Building, Mechanical & Civil Engineering, Project Management, or any other related discipline for valued engineering
  • Minimum 2-5 years of working experience in shopping centre fitout & tenancy delivery
  • Proficient with MS Office, AutoCAD software and Sketch-up
  • Shopping centre facilities management knowledge and ability to read technical drawings
  • Well-versed with the local authority statutory compliance and UBBL, which related to building fit out
Job Responsibility
Job Responsibility
  • Main point of contact between the Landlord, tenants, tenant designers, and tenant contractors to facilitate the timely vacant possession of tenant spaces
  • Execute and coordinate the overall process of Tenant Coordination and Fit-Out according to Ikano Centres group policies, procedures, and risk assessment and ensure the opening timeline
  • Support the overall Tenancy Coordination Process on all aspects of tenants’ fit out works (from receiving of update from leasing, design submission until renovation work at the site) while adhering to accomplishing within the stipulated challenging timeline
  • Coordinate and report the progress on-site every week and to conduct the periodic inspection before the store opens with facilities management and safety security
  • Coordinate, ensuring tenant deliveries and site access requirements, other related documents, and any relevant ad-hoc / admin task as and when required by the Management
  • Assist in planning, partaking, and organizing various projects, meetings, and presentations and responsible for sourcing of quotations, preparation of purchase orders, and invoice submission to Finance for ad-hoc works related to landlord provisions, amalgamation, or mall minor construction
  • Assist in providing test-fit and AutoCAD file for Change Request
  • Coordinate and assist in close liaison with SO Leasing and facilities management on the new tenant as well as the tenant’s Change Request
  • Conduct and accommodate any close ceiling inspection, pre-opening inspection request from the tenant’s contractor together with the Facilities Management and Safety Security team
  • Well verse with the local authority requirement in all laws governing the building management, architectural plans, and business licensing
  • Fulltime
Read More
Arrow Right

Lettings Office Coordinator

We are seeking a Lettings & Compliance Coordinator to support a dynamic lettings...
Location
Location
United Kingdom , London
Salary
Salary:
28000.00 - 35000.00 GBP / Month
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must have prior experience in a lettings administration or property coordination role
  • Must have experience in a London-based estate agency office
  • Deep working knowledge of tenancy law, deposit regulations, and compliance standards
  • Exceptional organisational skills and attention to detail
  • A confident communicator with professional written and verbal skills
  • Tech-savvy with solid knowledge of CRM systems (Alto preferred), Microsoft Office, and digital filing systems
Job Responsibility
Job Responsibility
  • Conduct and manage tenant referencing, Right to Rent checks, and background screenings
  • Draft and manage tenancy agreements, renewals, and deposit registrations
  • Oversee all move-in/out compliance and maintain up-to-date tenancy records
  • Organise property handovers, viewings, and internal scheduling
  • Manage office supplies, key logs, calendars, and general administration
  • Be the friendly, professional first point of contact for tenants and landlords
  • Maintain accurate records using Alto CRM and internal shared systems
  • Assist with tenancy lifecycle reporting, budgeting support, and compliance audits
What we offer
What we offer
  • Competitive salary package (£26,000 - £35,000 DOE) plus performance bonus
  • Work in a beautiful, boutique office in the heart of Kensington & Chelsea
  • Direct exposure to luxury properties and high-net-worth clients
  • A supportive, close-knit team that champions growth, collaboration, and attention to detail
  • Real opportunities for career progression in a thriving independent agency
  • Fulltime
Read More
Arrow Right

Soft Services Maintenance and Vendor Manager

We are seeking an experienced Soft Services Maintenance and Vendor Manager to ov...
Location
Location
Philippines , Makati
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in soft services maintenance and vendor management
  • Strong vendor management expertise
  • Service quality oversight
  • Ability to ensure seamless delivery of cleaning, front desk messengerial and other soft services across commercial properties
  • Experience overseeing janitorial and cleaning operations including daily cleaning, deep cleaning, and specialized cleaning services
  • Experience managing office maintenance programs including pest control, carpet and office fabric care, office waste collection and disposal services
  • Experience coordinating reception staff, and messengerial services
  • Experience supervising pest control, waste management, recycling programs, and environmental compliance initiatives
  • Experience developing and maintaining strategic relationships with soft services vendors and contractors
  • Experience negotiating service contracts, pricing structures, and service level agreements
Job Responsibility
Job Responsibility
  • Soft Services Operations Management: Oversee janitorial and cleaning operations including daily cleaning, deep cleaning, and specialized cleaning services
  • Manage office maintenance programs including pest control, carpet and office fabric care, office waste collection and disposal services
  • Coordinate reception staff, and messengerial services
  • Supervise pest control, waste management, recycling programs, and environmental compliance initiatives
  • Vendor Relationship Management: Develop and maintain strategic relationships with soft services vendors and contractors
  • Negotiate service contracts, pricing structures, and service level agreements to optimize cost and quality
  • Conduct regular vendor performance evaluations and implement improvement action plans
  • Manage vendor onboarding processes including insurance verification, background checks, and training requirements
  • Coordinate vendor scheduling to minimize disruption to building operations and occupants
  • Quality Assurance and Service Delivery: Establish quality standards and inspection protocols for all soft services operations
  • Fulltime
Read More
Arrow Right

Senior Surveyor - Associate Director Retail

Senior Surveyor – Associate Director Retail Leasing Agency & Advisory UK-Wide Re...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
madisonberkeley.com Logo
Madison Berkeley
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in landlord or occupier retail leasing agency
  • Track record of sourcing and securing new lettings across a national portfolio
  • Ability to prepare and deliver leasing proposals to landlords and asset managers
  • Strong relationship building skills with landlords, tenants, developers, and external advisors
  • Experience coordinating marketing materials and promotional activity
  • RICS accredited degree or similar
  • MRICS qualified (preferred, not essential)
  • Full UK driving licence (preferred)
Job Responsibility
Job Responsibility
  • Advise landlords on leasing strategies
  • Lead nationwide leasing transactions
  • Support key occupiers
  • Provide strategic asset management insight
What we offer
What we offer
  • Highly competitive salary and attractive bonus structure
  • A collaborative, energetic, and high achieving office environment
  • Real ownership, visibility, and recognition for your contribution
Read More
Arrow Right

Senior Executive, Tenant Management

Senior Executive - Tenant Management is responsible for secure sustainable sales...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Certificate or Advance/ Diploma in Real Estate, Marketing, Business or other related fields
  • Minimum 2-3 years’ experience in Shopping Centre Management / Leasing / Tenant Coordination
  • Strong communication, presentation and time management skills
  • Knowledge of Property Management or Tenancy agreements
  • Basic understanding of operations and technical systems related to tenants
  • Strong Interpersonal skills to build rapport and relationship with tenants and partners
  • Ability to perform job duties with attention to detail, speed and efficiency
  • Ability to manage task simultaneously, prioritize tasks and monitor progress to ensure timely delivery
  • Capable to prepare and coordinate all leasing related materials for the events and conference participation related to the shopping centre
  • Effective and eloquent communicator and possess good verbal and written proficiency in English and a second language ie. Chinese and/or Bahasa Malaysia
Job Responsibility
Job Responsibility
  • Manage day-to-day business relationship with the partners and tenants includes operational issues
  • Acts as first contact support for the shopping Centre to achieve prompt response on tenants’ enquiries, feedback & complaints, and escalate it to other related departments for resolution
  • Establish and maintain comprehensive and updated Tenants’ database and filing system for all tenants (ie. Sales information, licences, insurances, agreement and other correspondences)
  • Responsible for the collection and system update of Tenant monthly sales report (average submission rate: 95%) and yearly audited sales report
  • Monitor the tenant sales to ensure achieving the budgeted forecast sales
  • Perform tenant sales performance analysis & report and to provide valuable insights to the Centre Management Team and Service Office
  • Transform the analysis (sales data) into marketing strategy and to improve the business
  • Collaborate with other departments for improvement of tenant sales as and when necessary
  • Draft memo, circular and approval letter related to tenants for the department
  • Support Operations in the event tenant is not adhering to mall’s House Rules, Agreement and other required manuals in the way of recommending approach towards tenants
What we offer
What we offer
  • Passionate about growing business and people together
  • Enjoy meeting customers and helping customers by providing effective solutions
  • Strong sense of achievement in change management
  • A desire for continuous improvement
  • A desire for keeping everything organised and structured.
  • Fulltime
Read More
Arrow Right

Property Administrator

We are looking for a skilled Property Administrator to join our team in Salinas,...
Location
Location
United States , Salinas
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 2 years of experience in property management, property administration, or related roles
  • Proficiency in Yardi software for property management tasks
  • Experience with leasing processes and tenant coordination
  • Strong skills in Microsoft Excel, Word, Outlook, and Paylocity
  • Excellent organizational and communication abilities
  • Ability to manage multiple tasks in a fast-paced environment
  • Detail-oriented approach with attention to detail and a focus on customer service
Job Responsibility
Job Responsibility
  • Assist tenants with inquiries, recertifications, and general processes, ensuring a high level of customer service
  • Perform accurate and timely data entry tasks using Yardi software
  • Manage tenant documentation and maintain organized records for compliance
  • Coordinate and communicate with tenants regarding lease agreements and updates
  • Support office operations by handling correspondence, scheduling, and administrative tasks
  • Collaborate with property management staff to address tenant concerns and resolve issues
  • Monitor and report on property-related activities, ensuring adherence to company policies
  • Utilize software tools such as Excel, Word, Outlook, and Paylocity to complete daily tasks
  • Maintain an attentive and welcoming office environment as the face of the building
  • Uphold business casual dress standards, with the exception of jeans permitted on Fridays
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • Fulltime
Read More
Arrow Right
Remote jobs Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog Salaries Tools About Us FAQ Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy