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This role is responsible for overseeing all tenant interactions throughout the retail fit-out process, from initial design kick-off and drawing review to successful store opening. It leads fit-out activities for new development projects and provides support for ongoing mall operations, ensuring effective coordination and seamless collaboration between the commercial leasing team, projects, and the centre management office team.
Job Responsibility:
Oversee all tenant interactions throughout the retail fit-out process
Lead fit-out activities for new development projects
Provide support for ongoing mall operations
Ensure effective coordination between commercial leasing team, projects, and centre management office team
Oversee tenant fit-out contractors and designers follow processes, timeline, and procedures
Ensure Landlord Tenant MEP Provision are installed according to approved drawings
Conduct inspections of newly developed retail shops
Manage renovation works according to timeline and vacant possession dates
Manage Tenant Coordination of Project Development and initial Leasing phases
Lead internal coordination between Construction & Project Management team and Shopping Centre Stakeholders
Prepare Lease Outline Drawings (LODs)
Process technical drawings and review tenant design submissions
Validate design issues related to MEPF and Architectural Designs
Lead and support all handover forms, inspection forms, and permit to work documents
Manage and monitor TC's weekly progress reporting
Requirements:
5–8 years' experience in mall fit-out management, retail ID design, architecture, engineering, or project management
Preferably within a shopping centre environment
Excellent written and verbal communication skills in English
Proficient in AutoCAD, Microsoft Office (Excel, Word, PowerPoint) and Microsoft Project
Strong organisational skills with attention to detail, reliability, and effective time management
Able to work independently, make sound decisions under pressure, and manage confidential information with discretion
Strong analytical, problem-solving, and decision-making abilities
Familiarity with construction processes, building codes, and local authority or tenant requirements
Nice to have:
Familiarity with construction processes, building codes, and local authority or tenant requirements is an advantage
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