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This is a temporary role to join the Tenancy Support Services Assistant Team for a fixed-term project of 7 weeks to process annual rent changes for customers on Universal Credit. The role supports Welfare Benefit Officers and Tenancy Sustainment Officers, working to ensure customers are supported and homes remain safe.
Job Responsibility:
Process annual rent changes for customers on Universal Credit accurately and timely
Support with grant payments to customers
Be a vital point of contact for the DWP
Support colleagues and customers with the administration of services
Keep accurate customer records to ensure continuity of service
Work closely with numerous teams around Abri
Requirements:
Enthusiastic administrator
Great IT skills
Great people skills
Basic knowledge of Universal Credit and Housing Benefit (good but not essential)
What we offer:
28 days holiday + the opportunity to buy and sell holiday
Generous pension scheme with contributions up to 10%
Money off tons of high street and online retailers