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Abri Logo Abri · Office Administration

Tenancy Support Services Team Assistant

United Kingdom, Yeovil Employment contract 24242.25 GBP / Year · Job Posted January 13, 2026
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Job Description

This is a temporary role to join the Tenancy Support Services Assistant Team for a fixed-term project of 7 weeks to process annual rent changes for customers on Universal Credit. The role supports Welfare Benefit Officers and Tenancy Sustainment Officers, working to ensure customers are supported and homes remain safe.

Job Responsibility

  • Process annual rent changes for customers on Universal Credit accurately and timely
  • Support with grant payments to customers
  • Be a vital point of contact for the DWP
  • Support colleagues and customers with the administration of services
  • Keep accurate customer records to ensure continuity of service
  • Work closely with numerous teams around Abri

Requirements

  • Enthusiastic administrator
  • Great IT skills
  • Great people skills
  • Basic knowledge of Universal Credit and Housing Benefit (good but not essential)

What we offer

  • 28 days holiday + the opportunity to buy and sell holiday
  • Generous pension scheme with contributions up to 10%
  • Money off tons of high street and online retailers
  • Life assurance of 5x your annual salary
  • Generous parental and family leave
  • Health and wellbeing packages
  • Electric car scheme
  • Personal development opportunities
  • Colleague recognition scheme
  • Flexible working
  • Free eye tests
  • Cycle to Work scheme
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