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Tenancy Rights Adviser

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Vox Consultants

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Location:
United Kingdom , South East London

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Category:
Legal

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

An exciting opportunity has arisen for an experienced Tenancy Rights Adviser to join a newly established Renters’ Rights Act (RRA) Tenancy Rights, Advice and Enforcement Team within a South East London local authority. This specialist team will play a central role in delivering the council’s new responsibilities under the Renters’ Rights Act, supporting tenants, preventing homelessness, and taking robust enforcement action where required.

Job Responsibility:

  • Deliver specialist tenancy rights advice and support to private renters
  • Manage a caseload involving unlawful eviction, harassment, tenancy disputes, and related enforcement matters
  • Undertake investigations into breaches of tenancy and housing legislation
  • Support homelessness prevention through early intervention and resident engagement
  • Maintain accurate case records and produce clear, defensible decisions
  • Work closely with internal departments and external partners to deliver effective outcomes for residents
  • Contribute to the development of the council’s response to the Renters’ Rights Act

Requirements:

  • Knowledge of tenancy law, the Renters' Rights Act, and related housing legislation
  • Experience managing casework within a frontline advice, support, or enforcement environment
  • Strong communication and interpersonal skills, with the ability to work in a trauma-informed and empathetic way
  • The ability to make sound, evidence-based decisions and maintain accurate records
  • A collaborative and proactive approach to partnership working

Additional Information:

Job Posted:
May 15, 2026

Work Type:
Hybrid work
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