Tenancy Management Officer Job at 360 Resourcing Solutions (Chichester)

Tenancy Management Officer

Would you like to join Hyde as a Tenancy Management Officer? At Hyde, we believe...

Location

United Kingdom , Portsmouth

Salary:

35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong experience in ASB and tenancy management, ideally within social housing or a similar regulated environment
Strong investigative and case management skills
Confidence handling complex, sensitive and sometimes confrontational situations
Excellent communication skills with the ability to build trust and de-escalate issues
Experience working collaboratively across agencies and internal teams
A methodical and evidence-led approach to decision making
A commitment to delivering fair, proportionate and legally sound outcomes
Full Valid UK Driving License

Job Responsibility

Leading and resolving ASB and tenancy enforcement cases from start to finish
Conducting investigations, risk assessments and developing clear case plans
Managing breaches including illegal occupation, abandonment and subletting
Supporting sensitive cases involving safeguarding, domestic abuse and vulnerability
Preparing high-quality legal documentation and attending court where necessary
Working closely with police, local authorities, safeguarding teams and community partners
Maintaining accurate records and ensuring compliance with legislation and policy
Identifying trends and contributing to service improvement and prevention strategies

What we offer

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days

Fulltime

Tenancy Management Officer

Would you like to join Hyde as a Tenancy Management Officer? At Hyde, we believe...

Location

United Kingdom , Chichester

Salary:

35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong experience in ASB and tenancy management, ideally within social housing or a similar regulated environment
Strong investigative and case management skills
Confidence handling complex, sensitive and sometimes confrontational situations
Excellent communication skills with the ability to build trust and de-escalate issues
Experience working collaboratively across agencies and internal teams
A methodical and evidence-led approach to decision making
A commitment to delivering fair, proportionate and legally sound outcomes

Job Responsibility

Leading and resolving ASB and tenancy enforcement cases from start to finish
Conducting investigations, risk assessments and developing clear case plans
Managing breaches including illegal occupation, abandonment and subletting
Supporting sensitive cases involving safeguarding, domestic abuse and vulnerability
Preparing high-quality legal documentation and attending court where necessary
Working closely with police, local authorities, safeguarding teams and community partners
Maintaining accurate records and ensuring compliance with legislation and policy
Identifying trends and contributing to service improvement and prevention strategies

What we offer

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days

Fulltime

Housing Management Officer

We are seeking a dedicated and organised Housing Management Officer to support t...

Location

United Kingdom , Leicester

Salary:

16463.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Experience in housing management, supported housing, homelessness, social care, refuge, or related services
Knowledge of tenancy management, welfare benefits, and safeguarding
Experience maintaining accurate records and producing reports
Strong communication, organisation, and IT skills
Ability to manage a varied workload and work independently.

Job Responsibility

Housing management
tenancy support
housing benefit administration
rent monitoring
property inspections
health and safety compliance
contractor liaison
record keeping
supporting residents to maintain accommodation and achieve independent living.

What we offer

Competitive salary of £16,463 per annum
Supportive and inclusive working environment
Ongoing training and development opportunities
Opportunity to make a real difference in the lives of vulnerable women and children.

Parttime

Tenancy Enforcement Officer

Tenancy Enforcement Officer Location: South East London Contract: Temporary / On...

Location

United Kingdom , South East London

Salary:

32.15 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Experience in tenancy Enforcement, income recovery, or housing management
Strong knowledge of arrears recovery processes and tenancy sustainment
Experience representing or supporting cases at County Court (desirable)
Excellent communication and customer service skills
Ability to manage a busy caseload in a performance-driven environment
Strong organisational skills and attention to detail
Experience working within a local authority or public sector housing service

Job Responsibility

Proactively manage a caseload of rent accounts, ensuring income is maximised and tenancies are sustained
Engage with residents via telephone, home visits, and office interviews
Support residents to maximise income and prevent financial exclusion
Represent the Council in County Court possession proceedings
Maintain accurate records, prepare legal documentation, and progress arrears cases in line with council policies
Ensure all arrears recovery actions are completed within agreed timescales
Attend evictions when required, completing inventories and arranging removals and storage of goods
Work closely with external partners including Housing Benefit, DWP, Social Services, and Housing Options
Liaise with internal teams to resolve issues such as disrepair, succession, or abandonment
Meet individual and team performance targets relating to income collection and customer service

Fulltime

Tenancy Sustainment Officer

This is a key post contributing to the delivery of Salvation Army Homes housing ...

Location

United Kingdom , South East London

Salary:

29049.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Demonstrable empathy with the client group
Confident and capable communicator with the ability to inspire, engage and challenge
Ability to enable young people to sustain a tenancy
Great verbal, written and influencing skills
Ability to use a computer, e.g., Microsoft packages and capacity to successfully navigate support packages used by saha
Able to be flexible with working hours to accommodate a working rota in conjunction with the needs of the service and team members
Willingness to take part in outdoor/residential activity on occasion
Ability to plan forward, prepare and deliver life skills sessions
Proactive and self-motivated with a can do attitude

Job Responsibility

Co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively
Ensure fair access, process of applications, relevant background checks and allocation of vacant properties
Ensure supported accommodation is available for use, keeping vacant properties to a minimum and void turnaround time minimised
Ensure H&S and property standards are maintained
Work effectively as a team member delivering excellent services to Salvation Army Homes Residents
Work with our Residents to increase their ability to sustain a tenancy when they leave our service

What we offer

26 days annual leave rising to 31 days
An extra day off on your birthday
A High Street discount scheme (great savings both on and off-line)
Pension with life assurance
Discounted private medical insurance
Loans available for financial emergencies
Occupational Sick Pay
A full Induction package and training relevant to the role
Long service awards from 2.5 years
Support to learn and develop your career

Fulltime

Tenancy Housing Officer

Hyde is looking for a Tenancy Management Officer to join our collaborative and v...

Location

United Kingdom , Dartford

Salary:

35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience in managing ASB and tenancy enforcement cases within social housing
Strong communication, collaboration, and interpersonal skills
A proactive mindset and passion for building safe and thriving communities
The ability to assess risk, manage casework effectively, and engage confidently with a range of stakeholders

Job Responsibility

Lead and manage ASB and tenancy cases, conducting investigations and maintaining accurate case records
Prepare case files for legal action, representing Hyde in court where required
Respond to and manage tenancy breaches, including illegal subletting, abandonment, and safeguarding-related cases
Work collaboratively with internal teams and external agencies to ensure timely, compliant, and proportionate interventions
Monitor performance, compliance, and service improvements, providing insights and contributing to high-quality outcomes

What we offer

Excellent pension scheme
Generous holiday allowance
Life assurance
Award-winning flexible benefits platform
Support for learning and career development
Hybrid working options available

Parttime

Senior Tenancy & Support Officer

This role is based within a 33-bed supported accommodation service for young ref...

Location

United Kingdom , Nottingham

Salary:

14.00 - 15.00 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Proven experience within supported housing, housing support, or social care
Experience signing up customers to new tenancy agreements
Proven experience submitting Housing Benefit claims and/or managing Universal Credit housing element claims
Demonstrable experience creating person-centred support plans independently from scratch
Demonstrable experience completing risk assessments independently from scratch
Experience managing a structured caseload
Strong safeguarding knowledge
Excellent written documentation and IT skills
Ability to work within a multi-agency and legislative framework
Enhanced DBS required

Job Responsibility

Conduct new tenancy sign-ups and clearly explain tenancy agreements and scheme policies
Submit new Housing Benefit claims and manage ongoing Universal Credit housing element cases
Liaise with local authorities regarding benefit queries or delays
Support residents in understanding rent liabilities and preventing arrears
Complete property inventory checks at move-in
Assist with monitoring housing-related payments
Conduct full initial needs assessments upon admission
Create comprehensive, person-centred support plans from scratch
Develop detailed and dynamic risk assessments from scratch
Regularly review and update support plans and risk documentation

Fulltime

Tenancy & Property Liaison Officer

To support people living in supported living services to successfully establish,...

Location

United Kingdom , Highbury

Salary:

30000.00 - 35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in supported living, social housing, housing management or welfare benefits
Strong understanding of: Tenancy law and housing rights
Welfare benefits system
Working with vulnerable adults (LD, autism, mental health, complex needs)
Ability to work confidently with local authorities, DWP, RSLs and commissioners
Excellent communication, negotiation and case management skills
Understanding of safeguarding and person-centred practice

Job Responsibility

Support tenants to understand their tenancy agreements, rights and responsibilities
Assist with sign-up processes, tenancy reviews, variations and terminations
Support tenants to maintain compliance with tenancy conditions, including neighbour relations, property care and anti-social behaviour prevention
Work with care teams to embed tenancy sustainment into support plans and risk management
Act as advocate for tenants in housing-related matters
Support tenants to apply for and maintain appropriate welfare benefits
Liaise with local authorities, DWP, appointeeships and corporate deputies
Monitor rent accounts, arrears risks and liaise with RSL income teams to prevent eviction
Act as the operational link between the care provider and the Registered Social Landlord / property owner
Manage day-to-day liaison on: Repairs and maintenance

Fulltime

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Tenancy Management Officer

Job Description

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Tenancy Management Officer

Tenancy Management Officer

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