Tenancy Management Officer Job at 360 Resourcing Solutions (Brighton)

Tenancy Management Officer

At Hyde, we believe everyone deserves a safe, secure and well-managed home. Our ...

Location

United Kingdom , Chichester

Salary:

35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong experience in ASB and tenancy management, ideally within social housing or a similar regulated environment
Strong investigative and case management skills
Confidence handling complex, sensitive and sometimes confrontational situations
Excellent communication skills with the ability to build trust and de-escalate issues
Experience working collaboratively across agencies and internal teams
A methodical and evidence-led approach to decision making
A commitment to delivering fair, proportionate and legally sound outcomes

Job Responsibility

Leading and resolving ASB and tenancy enforcement cases from start to finish
Conducting investigations, risk assessments and developing clear case plans
Managing breaches including illegal occupation, abandonment and subletting
Supporting sensitive cases involving safeguarding, domestic abuse and vulnerability
Preparing high-quality legal documentation and attending court where necessary
Working closely with police, local authorities, safeguarding teams and community partners
Maintaining accurate records and ensuring compliance with legislation and policy
Identifying trends and contributing to service improvement and prevention strategies

What we offer

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days

Fulltime

Tenancy Management Officer

Would you like to join Hyde as a Tenancy Management Officer? At Hyde, we believe...

Location

United Kingdom , Portsmouth

Salary:

35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong experience in ASB and tenancy management, ideally within social housing or a similar regulated environment
Strong investigative and case management skills
Confidence handling complex, sensitive and sometimes confrontational situations
Excellent communication skills with the ability to build trust and de-escalate issues
Experience working collaboratively across agencies and internal teams
A methodical and evidence-led approach to decision making
A commitment to delivering fair, proportionate and legally sound outcomes
Full Valid UK Driving License

Job Responsibility

Leading and resolving ASB and tenancy enforcement cases from start to finish
Conducting investigations, risk assessments and developing clear case plans
Managing breaches including illegal occupation, abandonment and subletting
Supporting sensitive cases involving safeguarding, domestic abuse and vulnerability
Preparing high-quality legal documentation and attending court where necessary
Working closely with police, local authorities, safeguarding teams and community partners
Maintaining accurate records and ensuring compliance with legislation and policy
Identifying trends and contributing to service improvement and prevention strategies

What we offer

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days

Fulltime

Tenancy Management Officer

Would you like to join Hyde as a Tenancy Management Officer? At Hyde, we believe...

Location

United Kingdom , Chichester

Salary:

35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong experience in ASB and tenancy management, ideally within social housing or a similar regulated environment
Strong investigative and case management skills
Confidence handling complex, sensitive and sometimes confrontational situations
Excellent communication skills with the ability to build trust and de-escalate issues
Experience working collaboratively across agencies and internal teams
A methodical and evidence-led approach to decision making
A commitment to delivering fair, proportionate and legally sound outcomes

Job Responsibility

Leading and resolving ASB and tenancy enforcement cases from start to finish
Conducting investigations, risk assessments and developing clear case plans
Managing breaches including illegal occupation, abandonment and subletting
Supporting sensitive cases involving safeguarding, domestic abuse and vulnerability
Preparing high-quality legal documentation and attending court where necessary
Working closely with police, local authorities, safeguarding teams and community partners
Maintaining accurate records and ensuring compliance with legislation and policy
Identifying trends and contributing to service improvement and prevention strategies

What we offer

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days

Fulltime

Housing Management Officer

We are seeking a dedicated and organised Housing Management Officer to support t...

Location

United Kingdom , Leicester

Salary:

16463.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Experience in housing management, supported housing, homelessness, social care, refuge, or related services
Knowledge of tenancy management, welfare benefits, and safeguarding
Experience maintaining accurate records and producing reports
Strong communication, organisation, and IT skills
Ability to manage a varied workload and work independently.

Job Responsibility

Housing management
tenancy support
housing benefit administration
rent monitoring
property inspections
health and safety compliance
contractor liaison
record keeping
supporting residents to maintain accommodation and achieve independent living.

What we offer

Competitive salary of £16,463 per annum
Supportive and inclusive working environment
Ongoing training and development opportunities
Opportunity to make a real difference in the lives of vulnerable women and children.

Parttime

New

Tenancy Sustainment Officer

Our Tenancy Sustainment Officer is responsible for supporting residents to maint...

Location

United Kingdom , Enfield Lock

Salary:

32000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Providing tailored support to tenants at risk of tenancy failure, including those with complex needs
Working proactively to prevent rent arrears, evictions, and homelessness
Supporting tenants in developing independent living skills, including budgeting, maintaining their property, and managing bills
Promoting financial and social inclusion
Contributing to safeguarding processes and ensuring appropriate action is taken where risks are identified
Assisting in managing low-level anti-social behaviour through early intervention and engagement
Promoting tenancy rights and responsibilities, ensuring tenants understand their obligations
Encouraging resident involvement with the tenants that you engage with
Being an advocate for our services and residents
Upholding our values working collaboratively with colleagues across the Association

Job Responsibility

Provide tailored support to tenants at risk of tenancy failure, including those with complex needs
Work proactively to prevent rent arrears, evictions, and homelessness
Support tenants in developing independent living skills, including budgeting, maintaining their property, and managing bills
Promote financial and social inclusion
Contribute to safeguarding processes and ensure appropriate action is taken where risks are identified
Assist in managing low-level anti-social behaviour through early intervention and engagement
Promote tenancy rights and responsibilities, ensuring tenants understand their obligations
Encourage resident involvement with the tenants that you engage with
Be an advocate for our services and residents
Uphold our values working collaboratively with colleagues across the Association

What we offer

25 days annual leave entitlement plus public holidays
Health care cashback scheme
Employee Assistant Programme (inc. free counselling and legal advice)
Generous pension scheme
Supportive and friendly working environment

Fulltime

New

Tenancy Support Officer

We are currently recruiting for an experienced Tenancy Support Officer to join a...

Location

United Kingdom , South East London

Salary:

24.28 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Experience working in a tenancy support, housing support, tenancy sustainment, neighbourhood housing, or related housing role
Strong knowledge of tenancy sustainment and housing management principles
Experience supporting vulnerable residents and working with external support agencies
Excellent communication, assessment, and case management skills
Ability to manage a varied caseload and prioritise workloads effectively
Good understanding of safeguarding and supporting vulnerable individuals
Standard DBS Certificate (or willingness to obtain one)
Ability to attend the office a minimum of 2–3 days per week

Job Responsibility

Identify support needs and develop tailored support plans for new tenants during the first 6–12 months of their tenancy
Provide guidance, advice, and practical assistance to new and existing transferred tenants to help them settle into their homes
Work proactively with vulnerable tenants and those requiring additional support to sustain their tenancy
Conduct assessments and make referrals to internal and external support agencies where appropriate
Support tenants with issues relating to welfare benefits, budgeting, health, wellbeing, and access to local services
Maintain accurate case records and ensure all actions are documented appropriately
Liaise with housing management, tenancy enforcement, support providers, and other stakeholders to deliver a coordinated service
Monitor support plans and review outcomes to ensure tenants receive the assistance required to maintain their tenancy successfully

Fulltime

Tenancy Housing Officer

Would you like to join Hyde as a Tenancy Management Officer? At Hyde, we believe...

Location

United Kingdom , Harrow

Salary:

33600.00 - 38000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong experience in Anti Social Behaviour (ASB) or tenancy management, ideally within social housing or a similar regulated environment
Strong investigative and case management skills
Confidence handling complex, sensitive and sometimes confrontational situations
Excellent communication skills with the ability to build trust and de-escalate issues
Experience working collaboratively across agencies and internal teams
A methodical and evidence-led approach to decision making
A commitment to delivering fair, proportionate and legally sound outcomes

Job Responsibility

Leading and resolving ASB and tenancy enforcement cases from start to finish
Conducting investigations, risk assessments and developing clear case plans
Managing breaches including illegal occupation, abandonment and subletting
Supporting sensitive cases involving safeguarding, domestic abuse and vulnerability
Preparing high-quality legal documentation and attending court where necessary
Working closely with police, local authorities, safeguarding teams and community partners
Maintaining accurate records and ensuring compliance with legislation and policy
Identifying trends and contributing to service improvement and prevention strategies

What we offer

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days

Fulltime

Tenancy Enforcement Officer

Tenancy Enforcement Officer Location: South East London Contract: Temporary / On...

Location

United Kingdom , South East London

Salary:

32.15 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Experience in tenancy Enforcement, income recovery, or housing management
Strong knowledge of arrears recovery processes and tenancy sustainment
Experience representing or supporting cases at County Court (desirable)
Excellent communication and customer service skills
Ability to manage a busy caseload in a performance-driven environment
Strong organisational skills and attention to detail
Experience working within a local authority or public sector housing service

Job Responsibility

Proactively manage a caseload of rent accounts, ensuring income is maximised and tenancies are sustained
Engage with residents via telephone, home visits, and office interviews
Support residents to maximise income and prevent financial exclusion
Represent the Council in County Court possession proceedings
Maintain accurate records, prepare legal documentation, and progress arrears cases in line with council policies
Ensure all arrears recovery actions are completed within agreed timescales
Attend evictions when required, completing inventories and arranging removals and storage of goods
Work closely with external partners including Housing Benefit, DWP, Social Services, and Housing Options
Liaise with internal teams to resolve issues such as disrepair, succession, or abandonment
Meet individual and team performance targets relating to income collection and customer service

Fulltime

Select Country

Tenancy Management Officer

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Tenancy Management Officer

Tenancy Management Officer

Tenancy Management Officer

Tenancy Management Officer

Housing Management Officer

Tenancy Sustainment Officer

Tenancy Support Officer

Tenancy Housing Officer

Tenancy Enforcement Officer

Our AI answers in your language