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Tenancy Management Negotiator

25000.00 - 28000.00 GBP / Year · Job Posted June 29, 2026
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Job Description

At KFH, we are London’s largest property services group — and we’re growing. As part of Lomond, the UK’s leading network of Lettings and Estate Agencies and one of the Sunday Times Best Places to Work, we’re proud to combine expertise with a people first approach. What’s the role? As a Renewals Negotiator, you’ll play a vital role in maximising tenancy renewals across your portfolio. You’ll work closely with both landlords and tenants, guiding them through the renewals process while ensuring compliance, strong communication, and commercially sound outcomes. This is a fixed term contract for 6 months.

Job Responsibility

  • Managing your own portfolio of tenancy renewals
  • Producing renewal letters to landlords and tenants ahead of expiry dates
  • Researching local market conditions and advising landlords on renewal terms
  • Negotiating and agreeing terms between landlords and tenants
  • Ensuring all renewals activity is fully recorded and compliant on internal systems (RADAR)
  • Processing renewals and issuing all documents via the online portal
  • Managing compliance checks including EICR, EPC and Right to Rent where required
  • Executing tenancy agreements and ensuring all documents are completed correctly
  • Handling end‑of‑tenancy processes including Section 21 notices and deposit returns
  • Identifying opportunities to retain tenants or upsell services

Requirements

  • Experience in a renewals or residential lettings role
  • Knowledge of the regulatory framework within the lettings sector
  • Strong negotiation skills
  • Excellent verbal and written communication skills
  • High attention to detail and strong organisation skills
  • Resilience and professionalism when handling challenging situations
  • IT literacy and CRM experience

What we offer

  • Comprehensive training
  • career progression
  • access to a wide range of company benefits

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