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Tenancy Housing Officer

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360 Resourcing Solutions

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Location:
United Kingdom , Dartford

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Category:
Real Estate

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Contract Type:
Not provided

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Salary:

35000.00 GBP / Year
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Job Description:

Hyde is looking for a Tenancy Management Officer to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Tenancy Management Officer at Hyde, you will deliver a proactive, customer-focused service managing tenancy and anti-social behaviour (ASB) cases. You will work directly within communities, ensuring cases are investigated, monitored, and resolved effectively, while collaborating with internal teams and external partners to uphold tenancy conditions and promote safe, sustainable communities.

Job Responsibility:

  • Lead and manage ASB and tenancy cases, conducting investigations and maintaining accurate case records
  • Prepare case files for legal action, representing Hyde in court where required
  • Respond to and manage tenancy breaches, including illegal subletting, abandonment, and safeguarding-related cases
  • Work collaboratively with internal teams and external agencies to ensure timely, compliant, and proportionate interventions
  • Monitor performance, compliance, and service improvements, providing insights and contributing to high-quality outcomes

Requirements:

  • Proven experience in managing ASB and tenancy enforcement cases within social housing
  • Strong communication, collaboration, and interpersonal skills
  • A proactive mindset and passion for building safe and thriving communities
  • The ability to assess risk, manage casework effectively, and engage confidently with a range of stakeholders
What we offer:
  • Excellent pension scheme
  • Generous holiday allowance
  • Life assurance
  • Award-winning flexible benefits platform
  • Support for learning and career development
  • Hybrid working options available

Additional Information:

Job Posted:
April 11, 2026

Employment Type:
Parttime
Work Type:
Hybrid work
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