Tenancy Housing Advisor Job at 360 Resourcing Solutions (Chichester)

Tenancy & Housing Pathways Advisor

Exciting Role! Support at-risk youth in achieving housing stability in this evid...

Location

Australia , Morwell

Salary:

110102.00 AUD / Year

Quantum Support Services

Expiration Date

Until further notice

Requirements

Thorough understanding of the Residential Tenancies Act VIC (1997) and experience applying the Act to support vulnerable tenancies
Housing Market Proficiency & Housing First Approach: Proven ability to navigate the housing market effectively, with strong relationships within the housing sector
An understanding of Youth Homelessness & Out-of-Home Care: Knowledge of the unique challenges and support needs of young people experiencing homelessness
Strong Interpersonal & Collaborative Skills: Effective team player with excellent communication and interpersonal skills
Valid Victorian Driver’s Licence
Working with Children Check
Police Check
Minimum Diploma Community Services and/or experience appropriate to the field

Job Responsibility

Specialise in At-Risk Tenancy Support: Provide expert guidance to Youth Housing First practitioners on strategies to prevent and address housing instability
Direct Intervention: Work closely with practitioners and housing providers to proactively support young people facing tenancy challenges
Build Strong Community Partnerships: Develop and maintain crucial relationships with landlords, real estate agents, and other support services
Individualised Tenancy Support Plans: Collaborate with practitioners to create personalised tenancy support goals for each young person
Increase Housing Stability: Contribute significantly to the success of the Youth Housing First program by helping young people achieve and maintain long-term stable housing

What we offer

Work Life-Balance – Flexible work arrangements
Salary packaging
Flexi time
Wellbeing – Employee Assistance Program
Wellbeing Program
Wellbeing days
Culture – Supportive
Respectful
Inclusive
Diverse

Fulltime

Housing Advisor

Would you like to join Hyde as a Tenancy Management Advisor? At Hyde, we’re comm...

Location

United Kingdom , Rochester

Salary:

30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Excellent investigative and case management skills, with the ability to assess risk, gather evidence, and maintain accurate records
Some knowledge of housing law, tenancy processes and safeguarding principles
Strong communication skills with the ability to manage sensitive conversations

Job Responsibility

Act as the first point of contact for ASB and tenancy management queries
Provide clear, accurate advice and guidance to customers
Support early intervention approaches including mediation and prevention
Manage and update case records accurately using CRM systems
Support tenancy changes including joint-to-sole applications, household updates and bereavement cases
Investigate issues such as abandonment, illegal subletting and tenancy breaches
Carry out risk assessments and support case planning
Work collaboratively with internal teams and external agencies including police, local authorities and safeguarding partners
Ensure full compliance with housing legislation, safeguarding, GDPR and organisational policies

What we offer

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days

Fulltime

Housing Advisor

We are currently recruiting for an experienced Housing Advisor to join a busy lo...

Location

United Kingdom , South West London

Salary:

30.67 GBP / Hour

Pertemps Network Group

Expiration Date

Until further notice

Requirements

Proven experience working as a Housing Advisor within a local authority
Strong knowledge of homelessness legislation (Housing Act 1996, Homelessness Reduction Act 2017)
Experience managing housing caseloads and making statutory decisions
Excellent communication and customer service skills
Ability to work both independently and as part of a team
Strong IT skills and experience with housing systems

Job Responsibility

Provide comprehensive housing advice and homelessness prevention support
Assess housing needs in line with the Housing Act and relevant legislation
Manage a caseload of clients, including those at risk of homelessness
Conduct interviews and make decisions on housing applications
Liaise with internal departments and external agencies
Support customers with tenancy sustainment and rehousing options
Maintain accurate case records and ensure compliance with GDPR

Fulltime

Housing Advisor

We are currently recruiting for an experienced Housing Advisor to join a busy lo...

Location

United Kingdom , South West London

Salary:

30.67 GBP / Hour

Pertemps Network Group

Expiration Date

Until further notice

Requirements

Proven experience working as a Housing Advisor within a local authority
Strong knowledge of homelessness legislation (Housing Act 1996, Homelessness Reduction Act 2017)
Experience managing housing caseloads and making statutory decisions
Excellent communication and customer service skills
Ability to work both independently and as part of a team
Strong IT skills and experience with housing systems

Job Responsibility

Provide comprehensive housing advice and homelessness prevention support
Assess housing needs in line with the Housing Act and relevant legislation
Manage a caseload of clients, including those at risk of homelessness
Conduct interviews and make decisions on housing applications
Liaise with internal departments and external agencies
Support customers with tenancy sustainment and rehousing options
Maintain accurate case records and ensure compliance with GDPR

Fulltime

Housing Advisor

We are currently recruiting for an experienced Housing Advisor to join a busy lo...

Location

United Kingdom , South West London

Salary:

30.67 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Proven experience working as a Housing Advisor within a local authority
Strong knowledge of homelessness legislation (Housing Act 1996, Homelessness Reduction Act 2017)
Experience managing housing caseloads and making statutory decisions
Excellent communication and customer service skills
Ability to work both independently and as part of a team
Strong IT skills and experience with housing systems

Job Responsibility

Provide comprehensive housing advice and homelessness prevention support
Assess housing needs in line with the Housing Act and relevant legislation
Manage a caseload of clients, including those at risk of homelessness
Conduct interviews and make decisions on housing applications
Liaise with internal departments and external agencies
Support customers with tenancy sustainment and rehousing options
Maintain accurate case records and ensure compliance with GDPR

Fulltime

Tenancy Management Advisor

At Hyde, we’re committed to creating safe, secure and thriving communities where...

Location

United Kingdom , Rochester

Salary:

30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in ASB, tenancy management or housing-related casework
Some knowledge of housing law, tenancy processes and safeguarding principles
Strong communication skills with the ability to manage sensitive conversations

Job Responsibility

Act as the first point of contact for ASB and tenancy management queries
Provide clear, accurate advice and guidance to customers
Support early intervention approaches including mediation and prevention
Manage and update case records accurately using CRM systems
Support tenancy changes including joint-to-sole applications, household updates and bereavement cases
Investigate issues such as abandonment, illegal subletting and tenancy breaches
Carry out risk assessments and support case planning
Work collaboratively with internal teams and external agencies including police, local authorities and safeguarding partners
Ensure full compliance with housing legislation, safeguarding, GDPR and organisational policies

What we offer

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days

Fulltime

New

Rent Sustainment Advisor

We have an exciting opportunity for a customer-focused professional with excelle...

Location

United Kingdom , Broxbourne

Salary:

33813.00 - 37570.00 GBP / Year

Webrecruit

Expiration Date

July 09, 2026

Requirements

Experience of working in a customer-facing role
The ability to communicate effectively on the phone, in writing and in person
Good numeracy skills
An organised approach, and the ability to manage your own time and work
Confidence using IT, ideally MS Office, to an intermediate level
Driving licence and use of a car
Basic criminal record (DBS) check

Job Responsibility

Take ownership of a portfolio of rent accounts
Work closely with customers to maximise rental income
Provide support to help customers manage their finances and remain in their homes
Build positive relationships
Offer practical advice
Agree on realistic repayment plans
Connect customers with partner agencies to help them overcome financial challenges
Work collaboratively with colleagues and external organisations
Resolve complex cases
Support vulnerable customers

What we offer

27 days’ holiday per year plus bank holidays
Buy and sell holiday scheme
Cross-organisational bonus scheme
Up to 12% pension contribution
Life assurance cover
Funded health cash plan or subsidised private medical insurance
Discount vouchers
Enhanced family leave
Range of special leave
Car loans

Fulltime

Customer Service Advisor

We are seeking a Customer Service Advisor to join the Housing Services team with...

Location

United Kingdom , London

Salary:

15.21 - 22.00 GBP / Hour

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Previous experience in a customer service or contact centre role (housing or public sector desirable)
Strong communication and interpersonal skills
Ability to handle challenging situations calmly and professionally
Good IT skills and experience using case management systems
Organised, with the ability to manage a busy workload
A commitment to providing a high standard of service to residents

Job Responsibility

Respond to customer enquiries via phone, email, and face-to-face contact
Provide advice and information on housing services, including repairs, tenancy, and rent queries
Log and manage service requests, ensuring timely resolution
Liaise with internal teams and external partners to resolve customer issues
Maintain accurate records and update internal systems
Handle complaints in line with council procedures
Deliver excellent customer service in line with organisational standards

Fulltime

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Tenancy Housing Advisor

Job Description

Job Responsibility

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