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Tenancy Enforcement Specialist

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Service Care Solutions

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Location:
United Kingdom , Long Stratton

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Category:
-

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Contract Type:
Not provided

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Salary:

24.24 GBP / Hour

Job Description:

This is a key role focused on managing serious and complex anti-social behaviour (ASB) cases, taking ownership of escalated cases and delivering robust enforcement action to protect communities.

Job Responsibility:

  • Manage a caseload of high-level ASB and tenancy breach cases, including escalations from Neighbourhood Officers
  • Investigate cases thoroughly, gathering evidence and progressing enforcement action in line with policy
  • Draft and serve legal notices including Notices Seeking Possession and other enforcement documentation
  • Prepare witness statements and represent the organisation in court where required
  • Act as the lead point of contact for serious ASB cases, including those within supported housing
  • Work in partnership with external agencies (Police, Local Authorities, support services) to resolve cases
  • Provide guidance and support to colleagues on lower-level ASB and tenancy breaches
  • Produce reports and KPI data on ASB casework

Requirements:

  • Strong experience managing ASB and tenancy enforcement cases within social housing
  • Solid understanding of housing legislation and ASB enforcement processes
  • Experience preparing legal documentation and attending court proceedings
  • Ability to manage complex, sensitive cases and deliver outcomes
  • Strong communication and stakeholder management skills
  • Full UK driving licence

Additional Information:

Job Posted:
March 22, 2026

Expiration:
April 18, 2026

Work Type:
Hybrid work
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