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Are you passionate about protecting tenants’ rights and undertaking impactful enforcement work in the private rented sector? We are seeking Tenancy Enforcement Officers dedicated to protecting tenants’ rights to join a new team in the Environmental Health team within Regulatory services. The Renters’ Rights Act introduces the biggest transformation of tenancy law in a generation. The successful candidates will play a key role in case investigations and enforcing new statutory duties, including enhanced protections against unlawful eviction, harassment and unfair rent increases. You will undertake investigations and gather evidence for enforcement actions. Your background will be in tenancy law and the new role will work closely with Housing Enforcement Officers to tackle criminal landlords, poor standards, unlawful eviction, harassment and poor tenancy terms.
Job Responsibility:
Undertake investigations under the Protection from Eviction Act, Housing Acts and Renters Rights Act
Collect evidence in line with PACE for enforcement actions including prosecutions, civil penalties, and court applications
Provide advice to internal and external stakeholders
Ensure service delivery meets statutory obligations and performance targets
Promote awareness of tenancy rights and obligations through effective communication and engagement activities
Requirements:
Good knowledge of landlord and tenant law
Proven experience in tenancy support or enforcement
Strong team working and communication skills
Ability to work in high-risk environments and manage health and safety
Excellent communication, analytical, and decision-making abilities
What we offer:
A fair and inclusive culture
Health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
A unified voice through our Employee Representative Group
Ongoing support, and the opportunity to develop and progress in your career with us
Opportunities to take part in fun activities such as fundraising and social events