Temporary Sales Administrator - Spares

• Receive and manage incoming spares enquiries via phone and email
• Accurately log enquiries on internal systems
• Identify and clarify required spare parts with customers
• Prepare and issue accurate quotations for spare parts
• Ensure pricing, lead times, and technical details are correct
• Maintain organised records of all quotations
• Process customer orders, ensuring alignment with original quotations
• Input orders into internal systems accurately
• Issue proforma invoices or order acknowledgements as required
• Liaise with purchasing teams to ensure correct parts are ordered
• Confirm supplier availability and delivery timelines
• Monitor incoming goods and communicate any changes to customers
• Pick and pack goods accurately and safely
• Prepare dispatch documentation, including despatch notes
• Arrange courier bookings and ensure timely shipment
• Collaborate closely with service, purchasing, and accounts teams

• Previous experience in an Admin or Sales Admin role
• Strong communication skills via phone and email
• Ability to manage customer expectations and resolve queries efficiently
• Ability to prioritise multiple enquiries and orders
• Strong organisational skills and ability to meet deadlines
• High level of accuracy in handling orders, quotations, and documentation
• Careful checking of all information before processing
• IT literate - CRM systems, Excel and all Microsoft packages
• Experience picking, packing, and handling goods- Desirable

Experience picking, packing, and handling goods

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