Temporary Post Sale Experience Coordinator Job at Sotheby's (London)

Pre-Sale Experience Coordinator

Sotheby’s is looking for an experienced Pre-Sale Experience Coordinator to own t...

Location

United Kingdom , London

Salary:

Not provided

Sotheby's

Expiration Date

Until further notice

Requirements

Degree holder in business administration or equivalent field preferred
At least 3+ years’ experience in business administration and/or client service
Exceptional client service skills including strong verbal and written communication skills
Ability to multi-task, prioritize and manage challenging deadlines
A pragmatic approach to problems, with excellent resourcefulness
Enthusiastic with an ability to think on your feet and remain clam under pressure
Highly organized and detail oriented
Ability to work independently and as part of a team
Prior experience with SAP is an advantage
Strong knowledge of Sotheby’s systems, Microsoft Office particularly Word, Excel, Outlook.

Job Responsibility

Working with other business areas to respond to client enquiries, resolve client issues and execute client transactions to ensure the highest level of client satisfaction
Liaising with clients and managing their property throughout the sale cycle
Communicating with clients, shipping coordinators and Sotheby’s Regional Offices to facilitate inbound shipments, obtain export licenses and arrange customs clearance in line with sale deadlines
Managing consignment terms and issuing contracts in preparation for live, online sales and private sales
Working closely with the Legal department and Business Manager/Director on sale agreements with complex, highly managed terms.
Acting as a liaison between the Specialist department and support departments such as Legal, Compliance, Risk, Tax, Payments and Post Sales
Coordinating Travelling exhibitions in partnership with the Departments, Pre-Sale Shipping team and Business Managers/Directors
Working with Specialists, Compliance and Shipping to track all outstanding compliance issues and ensure they are resolved according to catalogue and sale deadlines
Collaborating with Business Manager/Director with regards to guarantees and irrevocable bids, making sure all due diligence requirements are met
Arranging for the property to be authenticated, where necessary, in line with the various committee deadlines

Temporary Pre Sale Experience Coordinator

Sotheby’s is looking for an experienced Pre-Sale Experience Coordinator to own t...

Location

United States , New York

Salary:

50000.00 USD / Year

Sotheby's

Expiration Date

Until further notice

Requirements

Degree in business administration or equivalent field preferred
At least 3+ years’ experience in business administration and/or client service
Exceptional client service skills including strong verbal and written communication skills
Competencies in legal, finance and/or project management
Operationally minded with an appetite for technology
Ability to multi-task, prioritize and manage challenging deadlines
Creative problem solver with ability to act quickly and effectively under pressure
Highly organized and detail oriented
Self-motivated, enthusiastic, and able to work both independently and as part of a team
Strong knowledge of Microsoft Office – prior experience with SAP or other Sotheby’s systems is preferable

Job Responsibility

Collaborate with wider business to address client enquiries, resolve client issues and execute client transactions to ensure the highest level of client satisfaction
Ensure all required legal and compliance documentation are on file including photo ID, proof of address, payment instruction and W8/9 forms
Liaise with clients and manage property throughout the sale cycle
Communicate with clients, shipping coordinators and overseas and regional offices to facilitate inbound shipments, obtain export licenses and arrange customs clearance in accordance with sale deadlines
Manage consignment agreements and terms of sale including requesting legal contracts, generating SAP contracts, tracking receipt of all contracts, IC disclosures and IC recipient contracts
Work closely with Legal department and Business Manager/Director on sale agreements with complex, highly managed terms
Collaborate with Business Manager/Director with regards to guarantees and irrevocable bids, ensuring all due diligence requirements are met
Work with Specialists, Compliance and Shipping to track all outstanding compliance issues and ensure they are resolved according to catalog and sale deadlines
Arrange for property to be authenticated, where necessary, in line with various committee deadlines
Coordinate the movement of property internally and externally for third-party services (such as restorers, external experts, authentication committees, photographers)

What we offer

discretionary bonus
competitive benefits package

Temporary Coordinator, Museum and Corporate Art Group

Sotheby’s Museum and Corporate Art Group is a client-centric team that works acr...

Location

United States , New York

Salary:

25.00 - 26.00 USD / Hour

Sotheby's

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
Preferred 1-3 years of work experience in the art or business world
Exemplary interpersonal and communication skills, team oriented, pro-active problem solver, attentiveness to detail
Excellent organizational skills
Strong written and interpersonal communication skills
Working knowledge of museums and the art market
Proficient in Excel, Power point, Adobe
Flexibility to work overtime, including evening and weekends during sale and deadline periods
Experience with Sotheby’s systems training preferred, including Marq, SAP, Client Canvas, Tableau, and Valuations

Job Responsibility

Oversee all consignment management for the department, including coordination of valuations for sale purposes, contract coordination with presale coordinators, shipping, compliance, designations and cataloguing requests with specialist departments and clients
Manage all pre- and post-sale coordination to streamline client communication and oversee organization of all updates and logistics on an item-by-item level for consignments – including tracking updates on sale changes, estimates, reserves, results, settlement dates, attribution, and authentication
Track the settlement process very closely to be sure the consignor is apprised and proceeds are remitted in a timely fashion
Work closely with Sale Department Coordinators to ensure deadlines are met for both pre-sale coordination and post-sale settlement
Manage all museum valuations requests, partnering with the Valuations department and liaising with the specialist teams to ensure timely delivery of all appraisals
Maintain a database of past and upcoming department and direct competitor tracking for museum and corporate client property in all sales worldwide
Serve as RMA for the SVP, Head of Department, supporting as client liaison for priority clients
Liaise with department clients on all stages of the pre- and post-sale bidding and buying process in a timely manner, including: sending high-resolution images, in-situ images, condition reports
registering bids
ensuring correct invoicing and addressing payment questions

Fulltime

Client Experience Coordinator

As an integral part of the Client Experience team, the Client Experience Coordin...

Location

United States , New York

Salary:

50000.00 USD / Year

Sotheby's

Expiration Date

Until further notice

Requirements

Bachelor’s Degree required, ideally in relevant area of study/interest
Excellent client service skills, with demonstrated capability in active listening, empathy, service recovery and patience
Ability to support clients through the full client journey, including flexing across pre-sale, post-sale, and bids
Calm demeanor, especially under pressure
Good numeracy skills. Experience with basic bookkeeping is an advantage
Well presented with a friendly, enthusiastic and welcoming disposition
Exceptional oral and written communication skills
Logical and practical thinking, with excellent resourcefulness and problem-solving skills
Strong organizational skills and follow through
Highest standard of confidentiality, discretion and work ethic

Job Responsibility

Assist buyers and sellers through the post-sale client-experience process: Ensure post-auction process and service level agreements (SLAs) are delivered in a timely and professional manner
Facilitate and process post sale transactions, including but not limited to invoicing, payments, post auction sales and seller property returns
Issue timely and accurate client communications
Work with Shipping Coordinator to organize shipping quotes and deliveries
Work with Logistics team to manage client shippers
Ensure financial transactions comply with corporate governance
Partner with other business areas to respond to client inquiries, resolve client issues and execute client transactions to ensure the highest level of client satisfaction
Work with the Specialist departments to action and follow up on shipping and collection recommendations for unsold property
General: Facilitate temporary releases of purchases for 3rd party services
Manage property releases for non-sale inventory

What we offer

Benefits as required by law

Fulltime

Pre Sale Experience Coordinator

Sotheby’s is looking for an experienced Pre-Sale Experience Coordinator to own t...

Location

United Kingdom , London

Salary:

Not provided

Sotheby's

Expiration Date

Until further notice

Requirements

Degree in business administration or equivalent field preferred
At least 3+ years’ experience in business administration and/or client service
Exceptional client service skills including strong verbal and written communication skills
Competencies in legal, finance and/or project management
Operationally minded with an appetite for technology
Ability to multi-task, prioritize and manage challenging deadlines
Creative problem solver with ability to act quickly and effectively under pressure
Highly organized and detail oriented
Self-motivated, enthusiastic, and able to work both independently and as part of a team
Strong knowledge of Microsoft Office – prior experience with SAP or other Sotheby’s systems is preferable

Job Responsibility

Collaborate with the wider business to address client enquiries, resolve client issues and execute client transactions to ensure the highest level of client satisfaction
Ensure all required legal and compliance documentation are on file including photo ID, proof of address, payment instructions and W8/9 forms
Liaise with clients and manage property throughout the sale cycle
Communicate with clients, shipping coordinators and overseas and regional offices to facilitate inbound shipments, obtain export licenses and arrange customs clearance in accordance with sale deadlines
Manage consignment agreements and terms of sale including requesting legal contracts, generating CLM contracts, tracking receipt of all contracts, IC disclosures and IC recipient contracts
Work closely with the Legal department and Business Manager/Director on sale agreements with complex, highly managed terms
Collaborate with the Business Manager/Director with regards to extended payment terms, guarantees and irrevocable bids, ensuring all due diligence requirements are met
Work with Specialists, Compliance and Shipping to track all outstanding compliance issues and ensure they are resolved according to catalogue and sale deadlines
Work with cataloguers to arrange for property to be authenticated, where necessary, in line with various committee deadlines
Coordinate the movement of property with shipping coordinators, cataloguers and sale coordinators internally and externally for third-party services (such as restorers, external experts, authentication committees, photographers)

Pre Sale Coordinator

Sotheby’s is looking for an experienced Pre-Sale Experience Coordinator to own t...

Location

United States , New York

Salary:

50000.00 USD / Year

Sotheby's

Expiration Date

Until further notice

Requirements

Degree in business administration or equivalent field preferred
At least 3+ years’ experience in business administration and/or client service
Exceptional client service skills including strong verbal and written communication skills
Competencies in legal, finance and/or project management
Operationally minded with an appetite for technology
Ability to multi-task, prioritize and manage challenging deadlines
Creative problem solver with ability to act quickly and effectively under pressure
Highly organized and detail oriented
Self-motivated, enthusiastic, and able to work both independently and as part of a team
Strong knowledge of Microsoft Office – prior experience with SAP or other Sotheby’s systems is preferable

Job Responsibility

Collaborate with wider business to address client enquiries, resolve client issues and execute client transactions to ensure the highest level of client satisfaction
Ensure all required legal and compliance documentation are on file including photo ID, proof of address, payment instruction and W8/9 forms
Liaise with clients and manage property throughout the sale cycle
Communicate with clients, shipping coordinators and overseas and regional offices to facilitate inbound shipments, obtain export licenses and arrange customs clearance in accordance with sale deadlines
Manage consignment agreements and terms of sale including requesting legal contracts, generating SAP contracts, tracking receipt of all contracts, IC disclosures and IC recipient contracts
Work closely with Legal department and Business Manager/Director on sale agreements with complex, highly managed terms
Collaborate with Business Manager/Director with regards to guarantees and irrevocable bids, ensuring all due diligence requirements are met
Work with Specialists, Compliance and Shipping to track all outstanding compliance issues and ensure they are resolved according to catalog and sale deadlines
Arrange for property to be authenticated, where necessary, in line with various committee deadlines
Coordinate the movement of property internally and externally for third-party services (such as restorers, external experts, authentication committees, photographers)

What we offer

discretionary bonus
competitive benefits package

Senior Shipping Coordinator

Reporting to the Head of Shipping and Buyer Experience, the Shipping Coordinator...

Location

France , Paris

Salary:

Not provided

Sotheby's

Expiration Date

Until further notice

Requirements

Minimum of 5 years of appropriate experience
Excellent Client Service Skills
High level of initiative
A strong working knowledge of international import/export procedures and licensing requirements
Strong management and leadership with the ability to motivate teams and work with senior levels of management
Good communication and interpersonal skills
Excellent organizational skills
Decisive, flexible, and innovative
Agility of mind, ability to plan, prioritize and multitask
Logical, structured, organized and disciplined

Job Responsibility

Administrative management related to transport operations
Administrative management of post-sale adjustments for temporary imports, temporary exports, releases for ‘Mise consommation’ customs warehousing and inventory accounting
Monitoring Parisian and international sales results and updating information relating to temporary admissions and temporary exports
Preparing/managing customs adjustments and gathering related evidence
Managing applications for export licenses and CITES permits in conjunction with carriers, customs, SMF, SLL and the DRIEE, as required by the business
Operational management of domestic and international transport files
Ensure that works are imported/exported correctly in accordance with applicable laws and regulations
Respond and provide rapid resolution to enquiries and issues concerning pre and postsale shipments
Assist clients with any inquiries or account-related issues before, during, and after sales
Record and validate the quote into our internal system

Temporary Client Experience Coordinator

To manage exceptional post sale client service for a portfolio of sale(s): to ov...

Location

United States , New York

Salary:

24.00 USD / Hour

Sotheby's

Expiration Date

Until further notice

Requirements

Excellent client service skills, with demonstrated capability in active listening, empathy, service recovery and patience
Calm demeanor, especially under pressure
Good numeracy skills
Well presented with a friendly, enthusiastic and welcoming disposition
Exceptional oral and written communication skills
Logical and practical thinking, with excellent resourcefulness and problem-solving skills
Strong organizational skills and follow through
Highest standard of confidentiality, discretion and work ethic
Ability to work both independently and on a team

Job Responsibility

Assist buyers and sellers through the post-sale process
Ensure post-auction process and service level agreements (SLAs) are delivered in a timely and professional manner
Facilitate and process post sale transactions, including but not limited to invoicing, payments, post auction sales and seller property returns
Issue timely and accurate client communications
Work with Shipping Coordinator to organize shipping quotes and deliveries
Work with Logistics team to manage client shippers
Ensure financial transactions comply with corporate governance
Partner with other business areas to respond to client inquiries, resolve client issues and execute client transactions to ensure the highest level of client satisfaction
Work with the Specialist departments to action and follow up on shipping and collection recommendations for unsold property
Facilitate temporary releases of purchases for 3rd party services

Temporary Post Sale Experience Coordinator

Sotheby's

Location:
United Kingdom , London

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 20, 2026

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Job Description:

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Nice to have:

Additional Information:

Job Posted:January 20, 2026

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