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United States, New Haven Employment contract 60.00 - 76.00 USD / Hour · Job Posted June 14, 2026
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Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Responsibility

  • Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
  • Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members
  • Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
  • Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
  • Proactively offering and delivering immunizations to keep patients healthy
  • identifying, engaging, and supporting Pharmacy Technicians to learn to immunize
  • Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
  • Conducting new Technician and Pharmacist onboarding for the store and district, including training on CVS workflow, and ensuring all trainees are on-track for timely completion of required training and/or licensure
  • Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times
  • escalating issues or concerns to the Rx DL for additional support if/as needed
  • Partnering with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues willing to work in the pharmacy, and ensuring that cross-trained colleagues are on-track for timely completion of all required training and licensure
  • Overseeing Staff Pharmacists and District Support Pharmacists (DPSs) (where applicable), managing performance through direct observation, peer and team feedback, and/or validation of results
  • delivering annual performance reviews and closing gaps as needed
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • writing or appropriately delegating and overseeing the writing of the pharmacy schedule
  • Regularly reviewing business reporting for operational insights and developing action plans to close gaps, including but not limited to workflow, service, patient care, and compliance
  • Establishing a culture of safety, empowerment, and inclusion so the pharmacy team feels valued
  • building psychological safety by opening the door for feedback and taking relevant action
  • Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs)
  • actively seeking opportunities to expand knowledge to better support patients
  • Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible
  • empowers the pharmacy team to provide holistic care at every step in the patient care journey
  • Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles
  • complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues

Requirements

  • Active Pharmacist License in the state where the Store is located
  • 1-2 years of experience as a Pharmacist
  • Active National Provider Identifier (NPI)
  • Not on the DEA Excluded Parties list

Nice to have

  • 3-5 years of related work experience in a pharmacy, retail, medical, or customer service setting
  • Ability to work in the home store, and across the market in other locations, to meet business need

What we offer

  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources based on eligibility
  • Bonus, commission or short-term incentive program

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