Temporary Medical Receptionist

• Greet and assist all visitors with a warm, professional demeanour
• Register patients accurately in the Electronic Patient Record system
• Maintain a smart appearance and uphold a courteous atmosphere at all times
• Record patient details and the purpose of visits, communicating this information promptly to the relevant team members
• Ensure timely assessments by nursing staff prior to consultations, notifying each practitioner of awaiting patients
• Support patients throughout their journey in the clinic, keeping them informed of the next steps in their care
• Action Request Forms for testing and diagnostics as directed by consultants
• Promote our client's services, especially in-house offerings such as Pharmacy services
• Collect valuable feedback and marketing intelligence from patients
• Collect all billing information and patient consents, both in-person and via telephone
• Prepare invoices and quotes accurately and promptly, processing payments efficiently
• Ensure timely billing and collection of patient accounts in line with established protocols

• Excellent communication skills and a friendly, approachable manner
• Strong attention to detail and accuracy, particularly in patient record management
• Ability to work effectively in a fast-paced environment, managing multiple priorities
• A professional appearance and attitude that reflects our client's commitment to excellence
• Previous experience in a medical reception or similar role is a plus but not essential

Previous experience in a medical reception or similar role

• Work in a state-of-the-art facility that prioritises patient care and comfort
• Be part of a supportive and enthusiastic team dedicated to making a difference in healthcare
• Opportunity for potential permanent placement based on performance