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Our client is seeking a dedicated Luxury Office Assistant to ensure an exceptional experience for employees and visitors at their High End Global Office in London. This part-time position focuses on the smooth operation of the office while providing a warm, professional service aligned with the organisation's brand standards. The Office Assistant will also support HR activities, including onboarding and offboarding processes.
Job Responsibility
Serve as the primary point of contact for all office-related services and facilities
Assist teams during their office visits, demonstrating excellent service skills
Build and maintain strong relationships with the serviced office provider and key personnel
Stay updated on new services and events from the serviced office provider to ensure effective promotion
Collaborate with office PAs for meeting room setups as required
Maintain a visible presence in the office through regular floor walks to assist employees and visitors
Help manage desk and meeting room bookings in line with company policies
Collaborate with HR to gather feedback regarding office space and protocols
Ensure the office is clean, tidy, and ready for use, adhering to clear desk policies
Act as the first point of contact for office issues, liaising with the building provider for prompt resolutions
Organise building passes for employees and visitors
Assist in meeting organisation, including gathering requirements and preparation assistance
Manage timely ordering of stationery and office equipment as needed
Coordinate office storage solutions with external providers
Support the onboarding process for new hires, arranging welcome goodies and coordinating IT equipment
Facilitate introductions of new joiners to existing team members during their first few weeks
Provide office tours and orientations to new starters and visitors, including Health and Safety training
Assist in organising on-site events to promote team building and cultural occasions
Ensure a positive experience for employees leaving the organisation, overseeing equipment returns and access card handovers
Assist in implementing Health and Safety policies and maintaining compliance with legislative requirements
Support training and briefings related to Health and Safety responsibilities
Requirements
Strong organisational skills and attention to detail
Excellent communication and interpersonal abilities
Ability to work independently and as part of a team
Proficient in office software and tools
A proactive approach to problem-solving and customer service