Temporary IT Support Job at Office Angels (Edinburgh)

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Temporary IT Technician

Join Our Client as a Temporary IT Technician! Are you passionate about technolog...

Location

United Kingdom , Newcastle Upon Tyne

Salary:

14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Basic experience troubleshooting Windows 10/11 operating systems
Familiarity with the Microsoft 365 apps suite and basic administrative exposure to the M365 Admin Centre
Excellent customer service and communication skills

Job Responsibility

M365 User Administration: Manage user accounts, reset passwords, and oversee distribution groups and shared mailboxes
First-Line Support: Diagnose and resolve IT requests through our ticketing system, escalating more complex issues to our third-party support
Device Enrolment & Setup: Provision new corporate laptops and deploy Android phones to remote staff using Microsoft Intune and Windows Autopilot
Collaboration Tool Support: Troubleshoot access permissions and sync issues in Microsoft Teams and SharePoint
Endpoint Security: Monitor user devices to ensure compliance with security policies using Microsoft Defender and Sophos
Documentation & Training: Provide guidance to non-technical users on maximising M365 tools and maintain clear IT ticket logs

What we offer

Discount Vouchers: Exclusive savings on a variety of high-street brands
Eye Care Vouchers: Supporting your vision and well-being
Pension Scheme Option: Invest in your future with employer contributions
28 Days Paid Annual Leave: Accrued weekly for those well-deserved breaks

Fulltime

Temporary Support Officer

We have an exciting opportunity for a Temporary Support Officer to join our clie...

Location

United Kingdom , Barnsley

Salary:

13755.00 GBP / Year ▼

Goodman Masson

Expiration Date

Until further notice

Requirements

Experience in a customer-facing support role
Compassionate, patient, and person-centred approach
Strong communication and interpersonal skills
Understanding of safeguarding and supporting vulnerable people
Ability to manage challenging situations calmly and professionally
Strong organisational skills and attention to detail
Comfortable working independently and as part of a team

Job Responsibility

Provide person-centred support tailored to individual needs and goals
Support vulnerable adults, older people, and individuals experiencing housing challenges
Complete and review support plans, risk assessments, and case notes
Respond to crisis situations with empathy and professionalism
Work closely with external agencies and partner organisations
Support customers to maintain independence and improve wellbeing
Promote safeguarding, safety, and inclusion at all times
Maintain accurate records and reporting systems

Parttime

Temporary Support Administrator

Office Angels are currently recruiting for a highly organised and proactive Temp...

Location

United Kingdom , Glasgow

Salary:

14.30 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous administrative experience in a fast-paced environment
Strong organisational and communication skills
Confident using Microsoft Office
CRM/Sage experience is desirable
Professional, reliable and able to multitask.

Job Responsibility

Act as first point of contact for calls, emails and visitors
Manage inbox enquiries and direct appropriately
Coordinate meetings, rooms, catering and take minutes
Maintain CRM records and assist with communications
Support events, bookings and attendee administration
Assist with finance tasks including invoices, expenses and Sage processing
Organise travel and accommodation for staff
Maintain office supplies, equipment and SharePoint records
Update website content and handle basic CMS queries.

What we offer

Employed directly with Office Angels
Access to discount vouchers with many high street brands
Eye care vouchers and money towards glasses for VDU purposes
Search for permanent work whilst in assignments and expert interview support and advice
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (based on weekly accrual)
Statutory Sick Pay
Access to assistance programme that provides free, confidential, and independent advice on a range of issues including grief, stress, and legal issues
Sister businesses which cover almost every sector and specialism

Fulltime

Ais Technical Support- Temporary

Provide client and technical support for veterinarian clinic customers who utili...

Location

United States

Salary:

31.94 - 36.50 USD / Hour

Antech Diagnostics

Expiration Date

Until further notice

Requirements

2 years of veterinary technician experience or equivalent
RVT/LVT Preferred
Fluent in English
A High School Diploma required, Associates in computer related preferred
Typically 2 year's computer service experience helpful

Job Responsibility

Provide client and technical support for veterinarian clinic customers who utilize Telemedicine services
Identify, troubleshoot and resolve connectivity problems encountered when transferring images from the client system to AIS proprietary systems
Provide professional and quality client service and data transfer expertise
Responsible for customer software configuration for new clients
Assist with final testing to ensure the solution is working before the support call is ended
Complete software configuration for servers, acquisitions, and review work stations
Use established systems to monitor progress, track problem resolution, identify patterns of failure, and communicate unresolved problems to management
Prioritize and complete work on schedule to meet client expectations
May manage escalated issues with other internal/external groups to ensure resolution
Works with vendors to resolve connectivity issues, research and test possible solutions, and implement solutions

What we offer

Paid Time Off & Holidays
Medical, Dental, Vision (Multiple Plans Available)
Basic Life (Company Paid) & Supplemental Life
Short and Long Term Disability (Company Paid)
Flexible Spending Accounts/Health Savings Accounts
Paid Parental Leave
401(k) with company match
Tuition/Continuing Education Reimbursement
Life Assistance Program
Pet Care Discounts

Fulltime

IT Support Analyst (L1/L2) - Dutch Speaker

The Senior IT Support Associate role involves providing hands-on technical suppo...

Location

Netherlands , Breda

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Good working and troubleshooting knowledge of Windows 10/11
Experience with an ITSM tool to update tickets on a daily basis, such as ServiceNow
Microsoft Active Directory knowledge and usage
Experience with Microsoft Office 365
Basic TCP/IP Networking Protocols
Setup of wireless handheld devices such as Apple iOS iPhone / iPad
Coordinate activities with Help Desk, Network Services, or other IS groups
Working proficiency in both Dutch and English is mandatory

Job Responsibility

To diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications
To assist all our users with any logged IT related incident when called upon
To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible
escalating incidents to other support teams where necessary
To accurately record, update and document requests using the IT service desk system
To install and configure new IT equipment
To resolve incidents and upgrade different types of software and hardware
To resolve incidents with printers, copiers and scanners
To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner
Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization

What we offer

Our people are the most critical component of our long-term success and their health and well-being are our priority. You will enjoy a comprehensive, locally competitive benefits package

Fulltime

Onsite IT Support Senior Associate

The Senior IT Support Associate role involves providing hands-on technical suppo...

Location

Belgium , Diegem

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Good working and troubleshooting knowledge of Windows 10/11
Experience with an ITSM tool to update tickets on a daily basis, such as ServiceNow
Microsoft Active Directory knowledge and usage
Experience with Microsoft Office 365
Basic TCP/IP Networking Protocols
Setup of wireless handheld devices such as Apple iOS iPhone / iPad
Coordinate activities with Help Desk, Network Services, or other IS groups
Working proficiency in both Dutch and English is mandatory

Job Responsibility

To diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications
To assist all our users with any logged IT related incident when called upon
To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible
escalating incidents to other support teams where necessary
To accurately record, update and document requests using the IT service desk system
To install and configure new IT equipment
To resolve incidents and upgrade different types of software and hardware
To resolve incidents with printers, copiers and scanners
To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner
Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization

What we offer

comprehensive, locally competitive benefits package

Fulltime

IT Support - 3rd Line

Our client is looing for a 3rd line IT support temp. A leading organisation. Thi...

Location

United Kingdom , Edinburgh

Salary:

15.00 - 30.00 GBP / Hour

Michael Page

Expiration Date

Until further notice

Requirements

Extensive experience in a 3rd line IT support role within the technology sector
Strong technical knowledge of system infrastructure and network architecture
Proficiency in troubleshooting and resolving complex technical issues
Ability to work effectively in a temporary capacity within a not-for-profit environment
Excellent communication skills to liaise with team members and stakeholders
A proactive approach to identifying and addressing potential IT challenges

Job Responsibility

Provide 3rd line IT support to ensure optimal performance of systems and services
Diagnose and resolve complex technical issues in a timely manner
Collaborate with the wider technology team to implement system upgrades and improvements
Monitor system performance and address any potential issues proactively
Maintain accurate documentation of system configurations and changes
Support the integration of new technologies and tools into existing systems
Ensure compliance with organisational IT policies and procedures
Provide guidance and support to junior team members as needed

What we offer

A temporary contract offering flexibility and the chance to gain valuable experience
The opportunity to work within a respected not-for-profit organisation in Edinburgh
A supportive and collaborative technology team environment

Fulltime

Onsite IT Support Senior Analyst

The Senior IT Support Analyst role involves diagnosing and resolving software an...

Location

Netherlands , Den Haag

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 5 years of experience in IT support
Good working and troubleshooting knowledge of Windows 10/11
Experience with an ITSM tool to update tickets on a daily basis, such as Servicenow
Microsoft Active Directory knowledge and usage
Experience with Microsoft Office 365
Basic TCP/IP Networking Protocols
Setup of wireless handheld devices such as Apple iOS iPhone / iPad
Coordinate activities with Help Desk, Network Services, or other IS groups

Job Responsibility

Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications
Assist all users with any logged IT related incident when called upon
Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible
escalating incidents to other support teams where necessary
Accurately record, update and document requests using the IT service desk system
Install and configure new IT equipment
Resolve incidents and upgrade different types of software and hardware
Resolve incidents with printers, copiers and scanners
Maintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner
Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization

Fulltime

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