Temporary HR Advisor

• Provide professional advice and guidance on all aspects of payroll, pension and HR polices, including but not limited to loan, secondments, leavers, flexible working, promotions, and parental leave
• Complete pay and pension actions in time for monthly payroll run
• Ensure employees have a positive user experience by providing consistent, accurate and timely advice to employees within agreed timescales
• Take responsibility for resolving issues and errors when they arise, including escalating incidents where appropriate
• Manage, plan and prioritise own workload effectively daily ensuring you meet deadlines
• Manage and advise on complex cases, including proving support to junior and less experienced colleagues
• Actively consider ways to improve team performance and user experience
• Develop a good level of knowledge of current and new HR policies and support colleagues by sharing best practice and providing feedback
• Maintain and develop effective relationships with other HR Colleagues
• Ensure all personal data is managed and stored in line with the Department's data protection procedures

• HR administrative/ advisory or general administrative experience
• Customer service experience including resolving and escalating enquiries
• Excellent verbal and written communication skills
• Proven and effective administrative and organisational skills, including the ability to prioritise own workload effectively in a fast-paced environment
• Confident numeracy skills with good attention to detail

Hold or willing to gain a professional HR qualification e.g. CIPD

holiday and pension