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Passionate about guest interaction, teamwork and food and beverage? As Food & Beverage Manager, you will support an engaged team and inspire the Restaurant Teams to create unforgettable dining experiences for our guests.
Job Responsibility:
Lead, mentor, and train the Food & Beverage Restaurant teams
Provide leadership and direction for the day to day operations of the Restaurants with a focus on service and operational logistics
Create and support an engaged work environment to create a welcoming and personalize experience for our guests
Conduct daily line ups with the team to review hotel information, service stations, specials, etc.
Ensure brand standards are maintained with highest standard of quality and visual appeal
Handle guest concerns and react quickly, logging and notifying proper areas
Scheduling team members to align with labor management standards
Communicate effectively with all departments and thrive for guest feedback
Work with the team on new offerings and actively share ideas, opinions and suggestions to improve the environment and dining experience
Balance operational, administrative and colleague needs by focusing on guests feedback surveys, colleague feedback surveys and financial results
Assist in overall Hotel management responsibilities as needed
Follow department policies, procedures and service standards
Follow all health and safety policies
Requirements:
2+ years of Food & Beverage leadership experience required
Diploma/Certification in Hospitality, Hotel, and/or Restaurant discipline an asset
Strong knowledge of culinary and restaurant trends
Service focused personality and passion for hospitality
Proven ability to build and maintain good relationships with all stakeholders
Communicate thoughts, actions and opportunities clearly with strong networking skills
Results oriented with the ability to be flexible and work well under pressure
Ability to lead by example, believe in a strong team culture and set the scene for high performance
What we offer:
Learning programs to promote growth and development unlocking your full potential
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities