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Temporary Document Administrator

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Office Angels

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Location:
United Kingdom , Dorking

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

13.00 - 15.00 GBP / Hour
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Job Description:

Join our client's dynamic team as a Temporary Document Administrator! This is a fantastic opportunity to provide essential administrative support in the financial services industry.

Job Responsibility:

  • Sorting and scanning incoming post related to customer inquiries, ensuring accuracy in matching scanned items to relevant customer files
  • Indexing digital files from various business areas to ensure seamless record-keeping
  • Preparing and posting outgoing letters and claim packs, adhering to correct procedures for different letter types
  • Sending batch letters securely to external customers via encrypted email
  • Generating and authorising payment requests for the Cashiers department
  • Responding promptly to internal customer requests and inquiries while meeting service level agreements
  • Staying updated on process changes and ensuring compliance with policies and procedures
  • Building effective relationships with internal stakeholders to promote efficiency
  • Completing mandatory compliance training and adhering to information security and data protection regulations
  • Participating in quarterly performance conversations and demonstrating a growth mindset
  • Reporting any suspected information security weaknesses to the Information Security Officer
  • Understanding and highlighting improvement opportunities regarding Conduct Risk and Customer Fairness as they relate to the role
  • Upholding the organisation's Code of Conduct and values

Requirements:

  • A Grade C or above in GCSE (or equivalent) in Maths and English
  • Strong IT literacy, particularly with the Microsoft Office Suite (Outlook, SharePoint, Teams)
  • The ability to operate IT equipment, including scanners and printers
  • Relevant administrative experience, preferably in financial services or insurance
  • Exceptional attention to detail and a commitment to quality work

Additional Information:

Job Posted:
December 28, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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