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Temporary Customer Service Executive

United Kingdom, Castleford 14.07 GBP / Hour · Job Posted June 03, 2026
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Job Description

We're supporting a well-known Housing Association in recruiting x3 Customer Service Executives to join their friendly and supportive Customer Support Team. In this role, you'll play an important part in a large-scale data-cleansing project - contacting tenants to confirm details, update their information, and ensure the organisation holds accurate, GDPR-compliant records. You'll also check whether customers still wish to receive services and action updates accordingly.

Job Responsibility

  • Making professional outbound calls to tenants and customers
  • Updating and cleansing internal databases with notes, contact details, and relevant changes
  • Coordinating clear and accurate responses to customer queries, referring to other departments when appropriate
  • Taking follow-up actions to ensure full resolution and excellent customer communication
  • Supporting with inbox management and general administrative tasks

Requirements

  • Experience in a customer service, call centre, or customer-facing role
  • Excellent communication and interpersonal skills
  • Strong attention to detail when recording information
  • Confident using IT systems - Outlook, Excel, CRM platforms

What we offer

  • Weekly pay - every Friday
  • Minimum 28 days annual leave
  • A dedicated consultant supporting your journey
  • Early access to permanent opportunities
  • Free eyecare vouchers
  • Temp of the Month recognition
  • Mobile-friendly timesheets
  • Retail discounts & perks
  • Access to well-being platforms
  • Free LinkedIn Learning courses (Microsoft Office, languages & more)
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