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We are seeking a cheerful and dedicated Temporary Customer Service Administrator to join a dynamic team in Hull. This role is essential in ensuring top-notch support and assistance.
Job Responsibility:
provide exceptional customer service to patients and healthcare providers
handle incoming inquiries via phone, email, and in-person with a positive attitude
maintain accurate records and manage appointment schedules
collaborate with team members to resolve issues quickly and efficiently
assist with administrative tasks to support the smooth operation of healthcare services
Requirements:
Strong communication skills, both verbal and written
previous experience in customer service (healthcare experience is a plus)
proficiency in Microsoft Office and basic computer skills
a friendly, professional demeanour and a willingness to learn
ability to work well under pressure and manage multiple tasks