Temporary Customer Service Administrator

• Manage incoming contacts from customers, demonstrating empathy, patience, and accuracy
• Identify and assess customer's needs to ensure satisfaction
• Provide accurate and complete information using the appropriate tools
• Maintain detailed records of customer interactions and process customer accounts
• Be a Brand Ambassador for the organisation, representing their values and commitment to excellent service

• Excellent written communication skills with a keen attention to detail
• Customer-focused mindset, always striving to go above and beyond
• Prior experience in a customer service environment is preferred
• Affinity with technical product support is a plus

Affinity with technical product support

Free Parking