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Temporary Customer Service Administrator

United Kingdom, Sherborne 13.45 GBP / Hour · Job Posted March 21, 2026
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Job Description

We are seeking a reliable and passionate Customer Service Administrator to join a welcoming and supportive team due to an increase in business levels. You main responsibilities will be answer incoming calls and make outgoing calls to existing customers, whilst always providing a high level of customer service. This role is temporary for a minimum of 2 -3 months therefore you must be available immediately and able to commit to the duration of the role.

Job Responsibility

  • Taking incoming customer calls and processing orders
  • Making outgoing customer calls to sell products or to provide a service
  • Answering customer enquiries regarding deliveries and product information
  • Resolving customers queries in a timely manner
  • Updating the database
  • Filing and scanning

Requirements

  • Strong communication skills, both written and verbal
  • Attention to detail and accuracy in data entry
  • Excellent customer care skills with a professional telephone manner
  • A proactive attitude with the ability to multitask
  • Previous experience in an administrative role would be advantageous
  • Ability to work independently and as part of a team
  • Available immediately and able to commit to the duration of the role (minimum of 2-3 months)

Nice to have

Previous experience in an administrative role

What we offer

  • Weekly pay
  • Access to Boost - platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos
  • Temporary candidate of the month award
  • Temporary candidate lunches/treats
  • Online timesheets
  • A dedicated consultant as an additional layer of support
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