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Temporary Customer Experience Associate

Mexico, HOME BASED · Job Posted February 13, 2026
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Job Description

The Temporary Customer Experience Associate will support the Marketing team by executing lead‑generation and audience‑acquisition activities for exhibitions and events. The role focuses on outreach to existing databases to encourage event registration and on providing operational support for daily marketing initiatives. Success in this position involves clear communication, organization, and a collaborative, results‑focused mindset.

Job Responsibility

  • Conduct outbound calls to prospect and attendee databases to promote event registration
  • Follow up with potential participants, addressing questions and guiding them through the registration process
  • Update and maintain CRM and marketing databases with accurate, timely information
  • Support the execution of marketing campaigns (email, digital, on‑site and off‑site activities)
  • Coordinate with internal teams to align on campaign goals, timelines, and requirements
  • Assist in creating and distributing marketing materials
  • Track and report call activity, registration outcomes, and basic campaign performance metrics
  • Provide general support for marketing initiatives and special projects related to events

Requirements

  • Bachelor’s degree in Marketing, Communications, Business, or a related field, or equivalent practical experience
  • Experience in marketing support, customer engagement, call centers, sales support, or similar roles (preferred but not required)
  • Strong verbal communication skills in Spanish
  • English proficiency is an advantage
  • Comfortable conducting outreach and engaging with diverse audiences
  • Basic familiarity with CRM systems and marketing tools (desirable
  • training available)
  • Organized, detail‑oriented, and able to manage multiple responsibilities effectively
  • Proactive, adaptable, and eager to learn

What we offer

  • Private Medical/Dental Plan
  • Savings Fund
  • Life Insurance
  • Meal/Grocery Voucher
  • Numerous wellbeing initiatives
  • Shared parental leave
  • Study assistance
  • Sabbaticals
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