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Temporary Customer Care Administrator

United Kingdom, Glasgow 14.00 GBP / Hour · Job Posted April 10, 2026
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Job Description

Provide first‑class customer service and administrative support within a busy Customer Care team. Manage a high volume of incoming calls, liaise with both customers and contractors, and ensure all information is recorded accurately within internal systems.

Job Responsibility

  • Answer and manage incoming telephone calls
  • Support customers and contractors with queries and updates
  • Process information accurately using internal systems
  • Ensure all records are correctly logged and kept up to date
  • Work collaboratively with the Customer Care team to deliver excellent service

Requirements

  • Previous administrative and/or customer service experience
  • Excellent communication skills
  • Ability to handle involved calls and maintain accurate records
  • Confident using MS Office and sales/CRM systems (e.g., Salesforce)

What we offer

  • Employed directly with Office Angels
  • Access to discount vouchers with many high street brands
  • Eye care vouchers and money towards glasses for VDU purposes
  • Expert interview support and advice
  • Weekly pay
  • Pension scheme option (with employer contributions)
  • 28 days paid annual leave (Based on a weekly accrual)
  • Statutory Sick Pay
  • Access to assistance programme that provides free, confidential, and independent advice
  • Opportunity to explore different job roles and industries

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