This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Provide first‑class customer service and administrative support within a busy Customer Care team. Manage a high volume of incoming calls, liaise with both customers and contractors, and ensure all information is recorded accurately within internal systems.
Job Responsibility:
Answer and manage incoming telephone calls
Support customers and contractors with queries and updates
Process information accurately using internal systems
Ensure all records are correctly logged and kept up to date
Work collaboratively with the Customer Care team to deliver excellent service
Requirements:
Previous administrative and/or customer service experience
Excellent communication skills
Ability to handle involved calls and maintain accurate records
Confident using MS Office and sales/CRM systems (e.g., Salesforce)
What we offer:
Employed directly with Office Angels
Access to discount vouchers with many high street brands
Eye care vouchers and money towards glasses for VDU purposes