Temporary Conference Quality Administrator

• Develop and organize review packets for conference quality evaluations using information gathered from internal stakeholders
• Coordinate the preparation, distribution, and tracking of committee materials, ensuring follow-up actions are completed in a timely manner
• Compile peer review documentation for volunteer committees and maintain orderly records throughout the evaluation process
• Assess deliverables from external service providers, identify issues, and take appropriate steps to ensure quality expectations are met
• Manage workflow activities across shared drives and designated platforms, including uploading files and maintaining accurate processing status
• Authorize the release of conference proceedings once all required quality checks have been successfully completed
• Monitor incoming questions in the conference quality support inbox, prioritize requests, and provide clear responses or escalate concerns when necessary
• Maintain reports on inquiry trends, workflow progress, and review outcomes to support team visibility and decision-making
• Contribute to the refinement of procedures, documentation, and quality-control practices to improve consistency and efficiency
• Support manual preparation activities tied to technical program quality reviews while automated solutions continue to be implemented

• Strong organizational skills with the ability to handle multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills with the ability to convey information clearly and professionally
• Demonstrated ability to manage administrative coordination tasks with strong accuracy and close attention to detail
• Proficiency with SmartSheets, Microsoft Excel, Microsoft Word, Zendesk, Google Docs, and database-driven systems
• Ability to work effectively both independently and collaboratively with internal teams and external partners
• Comfort working within technology-based processes and structured workflow systems
• Proven problem-solving ability, including identifying opportunities to improve processes and operational effectiveness

Experience supporting scheduling, calendar coordination, inbound inquiries, or related administrative functions is preferred

• medical
• vision
• dental
• life and disability insurance
• 401(k) plan