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World Relief seeks a Community Ambassador to help refugee and immigrant families feel welcome and supported in their new home. The Community Ambassador builds trust between the community and local services, helping families become stable, independent, and confident in their new community. The Community Ambassador (CA) strengthens World Relief’s connection with refugee and immigrant communities, particularly Pashto- and Dari-speaking populations. The CA builds trust, facilitates access to resources, and promotes empowerment and integration among newcomers in Spokane. This role involves close collaboration with World Relief staff and community partners to ensure that Pashto- and Dari-speaking clients have equitable access to social services, education, and community opportunities. This is a temporary position funded through a grant agreement for up to 90 days and contingent upon funding extension.
Job Responsibility:
Conduct regular outreach to community members, including follow-up on needs and making referrals
Collaborate on program and activity design for Pashto- and Dari-speaking participants
Assist clients with applications and navigation of community resources
Provide interpretation for clients in programs, workshops, and classes
Lead and coordinate community-based events and educational activities
Collect client documents and accurately enter data into reports and databases
Promote World Relief and community partner events to encourage participation
Collaborate on outreach for Education Center workshops and classes to ensure strong attendance
Document plans, activities, outcomes, and follow-up steps
Attend regular meetings and check-ins with the Ambassador team and other departments
Perform other duties as assigned
Requirements:
Committed to the mission, vision, and values of World Relief
Detail-oriented and organized
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Experience in multicultural environments and across language barriers
Knowledge of community resources and social service systems preferred
Proficiency in Pashto, Dari, and English required
Nice to have:
Bachelor’s degree and two years of professional experience preferred
Fluency in spoken and written Pashto, Dari, and English
Previous experience working with refugees
Valid driver’s license and reliable transportation