Temporary Clinical Administrator Job at Office Angels (London)

Job Description

Are you a highly organised individual with a passion for providing exceptional administrative support in a healthcare setting? If so, we have an exciting opportunity for you! Our client is seeking a Temporary Clinical Administrator who is dedicated to delivering a high-quality professional administrative service to patients, colleagues, and healthcare professionals.

Job Responsibility

Patient Coordination: Take charge of contacting and booking patients efficiently and professionally
Confidentiality Commitment: Ensure the utmost confidentiality of patient personal and financial information at all times
Referral Management: Process patient referrals using SEMBLE diary management software and Excel database
Appointment Scheduling: Reach out to patients via phone to arrange appointments seamlessly
Payment Processing: Handle card payments and invoices with accuracy using SEMBLE or online links
Customer Service: Answer incoming calls in a polite and timely manner, providing excellent customer care to all service users
Team Collaboration: Work closely with the admin team and participate in regular meetings to enhance service delivery

Requirements

Adhere to all policies and procedures while undertaking any mandatory training as required
Demonstrate the ability to work independently or as part of a team, meeting deadlines with a proactive approach
Flexibility to work occasional out-of-hours, travel, and assist with ad-hoc duties as needed
Willingness to undergo a standard DBS check

Nice to have

Reliability & Flexibility: A dependable team player with excellent time management skills
Effective Communication: Ability to establish and maintain lines of communication with both admin and clinical teams
Prioritisation: Capable of prioritising workloads and responding to requests in a timely manner
Multi-tasking: Skilled in managing conflicting priorities and requests without compromising quality
Professionalism: Exhibit a professional and polite telephone manner at all times
ICT Proficiency: Strong ICT skills, with experience in data inputting and using Microsoft packages and email

What we offer

Be part of a dynamic and supportive team dedicated to making a difference in healthcare
Gain valuable experience in a fast-paced environment while enhancing your administrative skills
Contribute to the well-being of patients and the efficient operation of our healthcare services

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Temporary Clinical Administrator

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