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Summary of Position: Performs a variety of duties to ensure the proper handling of all immigration cases from receipt to delivery in accordance with practice group policies, procedures and quality standards.
Job Responsibility
Scan tracking labels and review sheets to case managers for each case that’s going out for regular and CAP cases
Scan each tracking label and review sheet into VisatraxCostSplitting
Make labels for packaging to send to the 10 main USCIS locations
Label any miscellaneous documents
Ensure all CAP cases are appropriately labeled
Combine approvals and receipts into PDF Searchable document and save in mail files
Check SharePoint for any client petitions
Print petitions and attach the correct check before sending to attorney review before packaging
Prepare photos to be added to petitions
Ensure all forms have the proper signatures
Package up petitions accordingly and ensure timely delivery to USCIS
Log all CAP review sheets into excel
Preparation of approval packages to Foreign Nationals as needed
Other miscellaneous duties as assigned
Locate documents needed for immigration petitions
Ensure all documentation for case specific petitions are included for review team
Provide remote paralegals with support shipping forms to clients
Scan immigration petitions to respective paralegals
Assist remote paralegals with obtaining attorney signatures for unsigned petitions
Assist remote paralegals with creating passport photos for case specific petitions
Maintain open communication with paralegals for missing documents needed for petitions when necessary
Perform cleanup of SharePoint immigration cases filed
Offer problem-solving solutions for changes to package assembly process
Assist in removal of USCIS checks from printer and scan to respective member of business team
Ensure checks are filed with correct immigration case and void any unnecessary checks
Ensure printers remained stocked to maintain flow of package assembly process
Additional duties as assigned
Requirements
1+ years of office experience in a high-volume environment
High school diploma required
some college preferred
Ability to type 45+ WPM
Superior understanding of correct grammar, spelling and punctuation
Excellent organizational skills
ability to organize, manage, prioritize, and handle numerous projects/tasks
Excellent attention to detail and strong time management skills
Ability to work well under pressure, with a professional demeanor
Strong client service skills are crucial in this team oriented environment
Enjoy working in a team-oriented and fast-paced environment
Strong Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel)