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As an Assistant Store Manager, you will play a key role in supporting the Store Manager to deliver strong store performance, maximising income through physical and digital channels while helping to lead an inclusive and diverse team. By role modelling the DEBRA values, you will help create a positive environment where colleagues and volunteers feel supported, engaged, and focused on delivering impact for the EB community.
Job Responsibility
Support recruitment, induction, and ongoing management of paid colleagues and volunteers
Assist in maintaining high standards of customer service and store presentation
Support Store Manager in maximising profits to increase overall contribution of the store
Use visual merchandising skills to ensure store is commercially appealing and well presented
Help generate quality donated goods to achieve processing targets and maintain shop density levels
Deputise for Store Manager when required, ensuring continuity of leadership and operations
Requirements
Motivated and passionate
strong customer service and retail administration skills
ability to work well under pressure
confident supporting colleagues and volunteers
contributing to achievement of targets
stepping up to manage store in manager's absence
What we offer
Group Personal Pension with matched 4% contribution from DEBRA
Life Assurance Scheme
Free access to 24/7 Employee Assistance Programme
Annual leave of 20 days plus Bank Holidays (pro rata for part-time)
Discounts and cashback at high street retailers, supermarkets, cinemas, gyms, leisure, theme parks, holidays via Employee Benefits Portal