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Office Angels is looking for a self-motivated and meticulous Administrator who is ready to make a real impact as part of our client's friendly and supportive team based in Dumfries. Responsibilities include being the first point of contact for customers, managing surveyors' diaries, overseeing document management, general office administration, and maintaining internal systems. Applicants should have administration experience, strong customer service skills, great organisational skills, and proficiency with Microsoft Office.
Job Responsibility:
Be the first point of contact for customers and clients, answering any incoming calls in a warm and courteous manner
schedule appointments and manage the surveyors' diaries
manage the shared office inbox by responding to general enquiries and directing messages to the appropriate team members or departments
oversee document management processes, including proofreading for accuracy and formatting to ensure consistency and compliance with organisational standards
assist with any general office administration, including digital and paper filing, photocopying and scanning
maintain and update internal systems with accurate client and customer information.
Requirements:
Previous experience in an administration role
top notch customer service skills and a penchant for helping others
excellent organisational skills and a keen eye for detail
experience with diary management is a plus but not essential
proficiency with Microsoft office - Word, Excel and Teams.
Nice to have:
Experience with diary management
What we offer:
Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
access to discount vouchers with many high street brands
eye care vouchers and money towards glasses should you require them for VDU purposes
we can search for permanent work whilst you're in assignments and offer expert interview support and advice
28 days paid annual leave (based on a weekly accrual)
statutory sick pay in the unfortunate event you find yourself under the weather
access to our assistance programme that provides free, confidential, and independent advice on a range of issues including grief, stress, and legal issues.
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