Temporary Administrator, Office Angels

Office Angels

Location:
United Kingdom, Bradford

Category:
Customer Service

Contract Type:
Not provided

Salary:

13.50 - 13.75 GBP / Hour

Save Job

Apply Position

Job Description:

You will be supporting a charity based in Bradford (BD1). You will be joining a friendly, bubbly team. This client is a renowned charity so you will have to portray a high level of empathy and patience when communicating with service users. Customer Service and Administration experience is imperative.

Job Responsibility:

Dealing with the referral process from start to finish
Process referrals ensuring that all information is accurately captured on the CRM system
Sending and drafting letters
Chasing personal information when missing
Build positive relationships with therapists, referrers and families, demonstrating sensitivity and empathy
Share information about the service with referrers and where appropriate share information about other services that may be able to support the needs of families
Raise any safeguarding or mental health concerns with the appropriate team manager / department and follow guidance
Keep the service Excel tracker and case management systems up to date recording key information
Populate the assessment template with appropriate information if necessary
Minute meetings as requested
Manage internal email inbox
Work flexibly as may be required by the needs of the service and carry out any other reasonable duties as required

Requirements:

Previous experience in Administration is essential
Excellent communication skills
Have the ability to work under pressure
Ability to organise and multitask, with excellent time management
High level of empathy and patience
IT Literate- Excel, Outlook, Sage or other internal CRM Systems

What we offer:

Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
Eye care vouchers and money towards glasses should you require them for VDU purposes
We can search for permanent work whilst you're in assignments and offer expert interview support and advice
Weekly pay - Friday is pay day!
Pension scheme option (with employer contributions)
Online timesheets
28 days paid annual leave (Based on a weekly accrual)
FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service

Additional Information:

Job Posted:
May 21, 2025

Employment Type:

Parttime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Temporary Administrator