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Office Angels are currently recruiting on behalf of an engineering client for a Temporary Aftermarket/Internal Administrator to join their busy Bradford site. This is a varied and fast-paced administrative role, supporting both the Spares and Service teams to ensure the smooth running of aftermarket operations. The position plays a key role in maintaining excellent customer service, accurate documentation, and efficient internal workflows.
Job Responsibility
Assist in preparing and issuing quotations for spares and service work
Support order processing, ensuring all details correspond with quotations
Maintain and update internal systems, job files, and customer records
Assist with picking and packing of spares when required
Prepare dispatch documentation and support courier arrangements
Monitor incoming goods and update internal teams where needed
Distribute service visit reports, commissioning sheets, and inspection records
Track outstanding reports, follow-on works, and customer requests
Collaborate with spares, service, purchasing, production, and accounts teams
Record customer complaints accurately within internal systems
Gather supporting information for investigation
Escalate issues to relevant teams and maintain clear records
Requirements
Strong administrative background with excellent attention to detail
Ability to manage multiple tasks and prioritise effectively
Professional and confident communication skills (written and verbal)
Ability to liaise with internal teams and external customers
High level of accuracy when handling documentation and data
Strong record-keeping and organisational abilities
IT Literate- CRM Systems, Excel, all other Microsoft packages