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We are seeking an experienced and proactive Account Manager to join our client's team on a temporary basis. This role is key to managing client relationships, ensuring smooth delivery of services, and coordinating with vendors to meet operational requirements.
Job Responsibility:
Act as the primary point of contact for assigned clients, ensuring exceptional service and satisfaction
Oversee end-to-end management of documentation and related processes
Coordinate logistics across multiple sites, ensuring timely and compliant delivery
Liaise with external vendors to manage timelines, quality, and cost-effectiveness
Monitor project milestones, resolve issues proactively, and provide regular status updates
Collaborate with internal teams to ensure alignment with client expectations
Maintain accurate records and documentation in line with standard operating procedures
Requirements:
Proven experience in account management or client services
Strong organisational and problem-solving skills
Ability to manage multiple projects in a fast-paced environment
Excellent communication skills
Proficiency with project management tools
Nice to have:
Experience working with global clients
Knowledge of quality management systems
Familiarity with CRM tools
What we offer:
Weekly pay
28 days paid annual leave (Based on a weekly accrual)
Access to discount vouchers with many high street brands
Eye care vouchers and money towards glasses should you require them for VDU purposes
Access to our assistance programme that provides free, confidential, and independent advice on a range of issues including grief, stress, and legal issues
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