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Temporary Accommodation Placements Officer

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Vox Consultants

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Location:
United Kingdom , North London

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Category:
Public Sector

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Contract Type:
Contract work

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Salary:

26.00 GBP / Hour
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Job Description:

We are currently recruiting for a Temporary Accommodation Placements Officer to join a busy Housing team in North London on an interim basis. This is a fantastic opportunity to play a key role in supporting residents into suitable temporary accommodation, ensuring the council meets its statutory duties while delivering a compassionate and resident-focused service.

Job Responsibility:

  • Source and book temporary accommodation placements on a daily basis
  • Assess housing needs and place homeless households into suitable accommodation
  • Manage the full placements process, including sign-ups and tenancy endings
  • Provide housing advice and support to residents, including handling complex and sensitive cases
  • Conduct difficult conversations, including refusals and duty discharges
  • Work closely with internal teams to deliver effective housing solutions
  • Arrange logistics such as transport, removals, and storage where required
  • Maintain accurate records on housing systems and ensure compliance with legal requirements
  • Support emergency decants and transfers

Requirements:

  • Experience working in housing, homelessness, or temporary accommodation
  • Good understanding of housing legislation and statutory duties
  • Strong customer service skills, with experience supporting vulnerable residents
  • Confident handling challenging conversations and complex cases
  • Excellent organisational and administrative skills
  • Strong communication skills, both written and verbal
  • Ability to work collaboratively across teams and services
  • Comfortable using housing systems and maintaining accurate records

Additional Information:

Job Posted:
April 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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